Jenny Bueno
Grand Island
Summary
Customer-focused professional with experience in aviation operations, retail management, and customer service. Skilled in scheduling, billing, cash handling, and departmental organization, with a strong ability to multitask in fast-paced environments, Known for providing excellent customer service while maintaining accurate records and organized workspaces.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Trego/Dugan Aviation
11.2023 - Current
- Coordinate aircraft arrivals and departures to ensure efficient scheduling and on-time operations
- Process billing for fuel and additional aviation services accurately and promptly.
- Track daily fuel usage and totalizer readings using Excel to maintain precise fuel records
- Greet customers and provide excellent front-desk customer service while maintaining a clean, organized lobby.
Beauty Coordinator
TJ Maxx
05.2023 - 11.2023
- Managed the Beauty and Jewelry departments to ensure a customer-ready and visually appealing sales floor.
- Set up and maintained new fixtures in accordance with company standards and merchandising plans.
- Organized and replenished merchandise to maximize presentation and accessibility.
- Guided and supported associates by communicating daily priorities and department goals.
Customer Service Host
Walmart
06.2021 - 03.2023
- Provided customer service support at the service desk, handling cash transactions, money orders, and domestic and international money transfers
- Processed returns and exchanges in accordance with Walmart policies.
- Managed cash register drawer accurately at the beginning and end of each shift while following cash handling procedures
- Assisted customers with concerns and complaints to ensure a positive shopping experience.
- Maintained a clean, organized, and secure customer service area
Education
Certificate of Achievement - Business Administration
Central Community College
Grand Island, NE12.2022
High School Diploma -
Fullerton High School
Fullerton, NE05.2021
Skills
- Time management
- Customer service
- Bilingual
- Typing
- Front desk - Front desk experience (1-2 years)
- Administrative experience
- Organizational skills
- Office experience
- Cash handling
- Communication skills
- Phone etiquette
- Computer skills
- Feedlot Experience
- English
Certification
Driver's License
Languages
Spanish - Intermediate
Timeline
Customer Service Representative
Trego/Dugan Aviation
11.2023 - Current
Beauty Coordinator
TJ Maxx
05.2023 - 11.2023
Customer Service Host
Walmart
06.2021 - 03.2023
Certificate of Achievement - Business Administration
Central Community College
High School Diploma -
Fullerton High School