Jenny Robinson
Callaway
Summary
Certified Nursing Assistant and Med Aide License with 10 years' experience in nursing home and hospital settings. I am trained in every department in the hospital so I am able to adjust to change very easily and often changed departments several times in one day. Used to working in a fast-paced environment handling confidential paperwork and answering many phone calls. I am knowledgeable with computers and am organized. I volunteer as an EMT and Firefighter for Callaway Fire and Rescue. For the past 5 years I have served as a medical paraprofessional with a wide range of children. I also have some experience as a line worker running machines, working as a bartender, and convenience store work.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.
Overview
22
22
years of professional experience
Work History
Business Owner
Mrs. Robinson's Cafe
01.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Promoted business via social media to generate leads and maximize brand identity.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Catering Weddings, Family Events, Concession Stands, Sale Barns.
Bartender
Hangar 22
05.2018 - 12.2018
- Cooked Burgers and Pizza's.
- Served and made drinks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Checkout Clerk/Fast Food Worker
Country Partners Coop
03.2018 - 12.2018
- Made food - Pizza's, Subs, and fryer foods
- Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Managed cash register operations to ensure accurate financial transactions and minimize discrepancies.
- Made change and returned correct cash and coin to patrons.
- Coordinated with other departments for seamless communication regarding inventory updates or special requests from customers.
- Assisted with preparing salads and cold food items.
- Improved store reputation with exceptional customer service during the checkout process.
- Assisted customers with locating items, resulting in increased sales and positive feedback.
- Increased repeat business by cultivating strong relationships with customers through friendly service and attentive assistance.
- Balanced cash drawer daily, maintaining precise records of transactions for improved accountability.
- Maintained compliant behavior according to company guidelines when handling sensitive customer information such as credit card data or personal identification numbers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Medical Paraprofessional & Bus Driver
Callaway Public Schools
06.2013 - 12.2018
- Worked with children of all ages pre-k thru 12th grade
- One on one work for reading and math
- Encouraged positive behavior, maintaining classroom discipline and order.
- Group work for reading and math
- Took care of students with seizure disorders, administered oxygen, and documented daily activity reports for the doctor.
- Took care of medical needs children, took blood sugars, administered insulin, documented vital signs, and sent weekly reports to the students doctor.
- Helped with emergency situations that occurred in the school.
- Supported students with special needs to enhance their classroom inclusion and participation.
- Drove a bus route.
- Assisted lead teachers in classroom activities to support student learning and engagement.
- Improved classroom environment by organizing materials and resources efficiently.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Helped teacher prepare instructional material and displays.
- Graded and provided feedback on assignments.
Line Worker
BD
08.2012 - 05.2013
- Helped achieve company goals by supporting production workers
- Ensured the most cost-effective production methods were employed
- Set up and operated production equipment in accordance with current good Manufacturing practices and standard operating procedures
- Inspected finished products for quality and adherence to customer specifications
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Used equipment properly to avoid workplace hazards or injuries.
- Kept detailed records of completed work orders, enabling accurate tracking of products throughout the manufacturing process.
CNA
Faith Regional Health Services
05.2007 - 08.2012
- Maintained accurate records of patient care, condition, progress, and concerns
- Monitored and recorded vital signs, such as blood pressure, pulse, temperature, and respiration
- Tested and recorded blood glucose levels
- Documented patient records on daily flow sheets
- Performed clerical duties, such as word processing, data entry, answering phones, and filing
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA/CMA
Pierce Manor
06.2003 - 05.2007
- Changed sterile dressings
- Prepared resident rooms prior to their arrival
- Assisted residents with bathing, oral hygiene, grooming, feeding, and elimination
- Provided residents and families with emotional support
- Followed safe lifting techniques and individual resident lifting instructions
- Organized files, faxed reports and scanned documents
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
High School Diploma -
Pierce High School
Pierce, NE05.2004
CNA/CMA License -
Northeast Community College
Norfolk, NEEmergency Medical Technician -
Mid-Plains Community College
Broken Bow, NESkills
- Time Management
- Fast learner
- Professional and mature
- Patient charting (on computer)
- Dedicated team player
- Hardworking & Self Motivated
- Trustworthy
- Calm & Level-Headed
- Strong Organizational Skills
- Good listener
- Enthusiastic caregiver
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Relationship building
- Employee training
- Business planning
- Team collaboration and leadership
- Entrepreneurial personality
- Work Planning and Prioritization
Skill Highlights
10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10
Timeline
Business Owner
Mrs. Robinson's Cafe
01.2019 - Current
Bartender
Hangar 22
05.2018 - 12.2018
Checkout Clerk/Fast Food Worker
Country Partners Coop
03.2018 - 12.2018
Medical Paraprofessional & Bus Driver
Callaway Public Schools
06.2013 - 12.2018
Line Worker
BD
08.2012 - 05.2013
CNA
Faith Regional Health Services
05.2007 - 08.2012
CNA/CMA
Pierce Manor
06.2003 - 05.2007
CNA/CMA License -
Northeast Community College
Emergency Medical Technician -
Mid-Plains Community College
High School Diploma -
Pierce High School
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