Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a critical care environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Adept at developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Committed to delivering individualized patient care and enhancing patient satisfaction by implementing effective education. Proven leadership skills focused on streamlining safety protocols for comprehensive patient care.