Jerica Johnson
Grand Island
Summary
Ready to develop skills in patient care and medical equipment operation within a clinical environment, looking to transition into a new field. Looking to gain expertise in managing patient interactions and maintaining accurate medical records, ensuring compliance with healthcare standards. Seeking to apply these transferable skills in a dynamic and collaborative setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tech Lead
ASL Global
12.2022 - Current
- Improved lab efficiency by streamlining sample processing and data analysis procedures.
- Contributed to a safe working environment by adhering to safety guidelines and promoting best practices among colleagues.
- Trained new team members on laboratory techniques, equipment usage, and safety protocols to maintain a high level of productivity.
- Enhanced quality control measures for increased accuracy in test results and reporting.
- Supported process improvement initiatives by monitoring performance indicators and suggesting areas for optimization.
- Implemented inventory management systems for efficient tracking and ordering of supplies, reducing waste and overall costs.
- Collaborated with cross-functional teams, ensuring timely completion of projects and effective communication of results.
- Performed routine maintenance on laboratory instruments to ensure optimal functionality and minimize downtime due to malfunctions.
- Maintained proper documentation of all experiments, observations, and analytical findings for easy reference and compliance with regulations.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Grain Inspector
Hastings Grain Inspection
03.2022 - 11.2022
- Demonstrated exceptional attention to detail, ensuring thorough inspections that met both company and regulatory requirements.
- Utilized specialized tools such as moisture meters, test weight scales, sieves, dividers, magnifying glasses during inspections.
- Advised clients on proper storage conditions and handling practices to minimize spoilage risk.
- Provided detailed reports on grain quality, enabling clients to make informed decisions regarding sales and storage.
Bank Teller
Five Points Bank
11.2020 - 03.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Manager
Juice Stop
03.2020 - 11.2020
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Hired, trained and mentored staff to maximize effectiveness.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Excel.
- Managed and motivated employees to be productive and engaged in work.
Assistant Manager
Juice Stop
09.2018 - 03.2020
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached team on effective upselling and cross-selling methods.
- Managed closing procedures and recommended changes to enhance efficiency of daily activities.
- Communicated with managers of other departments to maintain transparency.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Bank Teller
Union Bank & Trust
10.2014 - 09.2018
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed highly accurate high-volume money counts manually.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Promoted products or services to each customer.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NENo Degree -
University of Nebraska At Kearney
Kearney, NEAssociate of Arts - General Studies
Central Community College
Grand Island, NE05-2018
Skills
- Verbal and written communication
- Excellent Customer Service Skills
- Work well with others
- Great work ethic
- Documentation accuracy
- Biohazardous waste disposal
- Team collaboration
- Compliance with regulatory guidelines
- Critical thinking
- Punctual and dependable
- CPR/AED
- Attention to detail
Education
Grand Island, NE,Kearney, NE,Grand Island, NE
Certification
- CRP/AED Training - 2023
- Hazardous Waste Handling 2023
Timeline
Tech Lead
ASL Global
12.2022 - Current
Grain Inspector
Hastings Grain Inspection
03.2022 - 11.2022
Bank Teller
Five Points Bank
11.2020 - 03.2022
Manager
Juice Stop
03.2020 - 11.2020
Assistant Manager
Juice Stop
09.2018 - 03.2020
Bank Teller
Union Bank & Trust
10.2014 - 09.2018
No Degree -
University of Nebraska At Kearney
High School Diploma -
Grand Island Senior High School
Associate of Arts - General Studies
Central Community College
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