Jessica Alagna
Bellevue
Overview
5
5
years of professional experience
Work History
Life Enrichment Aide
Dimondale Nursing Care Center
02.2023 - 08.2025
- Assisted residents in engaging in daily activities and recreational programs to enhance overall well-being.
- Supported implementation of individualized care plans tailored to resident interests and abilities.
- Facilitated group activities, promoting social interaction and community building among residents.
- Collaborated with team members to maintain a safe and supportive environment for all participants.
- Observed and reported changes in resident behavior or mood, ensuring prompt communication with staff.
- Organized materials and supplies for various enrichment activities, streamlining preparation processes.
Assistant Teacher
Gilden Woods Early Care And Preschool
01.2022 - 09.2023
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Developed and maintained positive relationships with students and parents to enhance communication.
- Supported classroom management by reinforcing behavioral expectations among students.
- Collaborated with educators to create individualized learning plans for diverse student needs.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Barista/Gas Station Attendant
Tailgaters Dunkin Donuts
03.2020 - 09.2021
- Enhanced customer satisfaction by delivering prompt service and resolving issues efficiently.
- Implemented efficient workflow processes, reducing wait times during peak hours while maintaining service standards.
- Conducted regular equipment maintenance, ensuring operational readiness of espresso machines and blenders.
- Cultivated relationships with regular customers, fostering loyalty through personalized service and engagement.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Paraprofessional Certificate - Paraprofessional
Lansing Community College
Lansing, MI01-2016
High School Diploma -
DeWitt High School
DeWitt, Mi01-2007
Skills
- Strong work ethic
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Creative thinking
- Active listening
Timeline
Life Enrichment Aide
Dimondale Nursing Care Center
02.2023 - 08.2025
Assistant Teacher
Gilden Woods Early Care And Preschool
01.2022 - 09.2023
Barista/Gas Station Attendant
Tailgaters Dunkin Donuts
03.2020 - 09.2021
Paraprofessional Certificate - Paraprofessional
Lansing Community College
High School Diploma -
DeWitt High School