Jessica Bollig
Callaway
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
5
5
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Cashier
Callaway market
Callaway
04.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to ensure smooth store operations.
- Handled cash, credit, and gift card transactions accurately.
- Monitored inventory levels and communicated restock needs to management.
Certified Nursing Assistant
Callaway Good Life Center
Callaway
06.2023 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support and companionship to residents in need.
- Maintained cleanliness and safety of resident living areas and equipment.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Library Assistant
Nigel sprouce library
Callaway
04.2025 - 11.2025
- Assisted patrons in locating resources throughout the library.
- Organized and maintained library materials on shelves.
- Processed new acquisitions and updated inventory records.
- Provided technology assistance to patrons using library computers.
- Collaborated with staff to enhance user experience and accessibility.
- Conducted routine checks of library facilities for cleanliness and safety.
- Responded to patron inquiries through phone and in-person communication.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Assisted in the cataloging of new books and materials.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Prepared and maintained displays and displayed cases.
Pivot technician
Raindance repair llc
Callaway
05.2021 - 06.2024
- Diagnosed mechanical issues in customer equipment efficiently.
- Repaired various devices following safety guidelines and protocols.
- Collaborated with team members to streamline repair processes.
- Assisted in training new technicians on repair techniques and standards.
- Provided exceptional customer service during equipment drop-off and pick-up.
- Communicated repair recommendations clearly to customers after evaluations.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Managed quality control and maintained high level of customer satisfaction.
Education
Mid Plains Community College
North Platte , NECallaway Public Schools
Callaway , NESkills
- Cash handling
- Customer service
- Inventory management
- Cash register operation
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Empathy and patience
- Hospitality and accommodation
- Multitasking and organization
- Communication skills
- Bedside manner
- Hardworking and dedicated
Certification
Certified Nursing assistant in Nebraska
Timeline
Cashier
Callaway market
04.2025 - Current
Library Assistant
Nigel sprouce library
04.2025 - 11.2025
Certified Nursing Assistant
Callaway Good Life Center
06.2023 - Current
Pivot technician
Raindance repair llc
05.2021 - 06.2024
Mid Plains Community College
Callaway Public Schools