Jessica Ramirez
Plattsmouth
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Cashier
Bomgaars
03.2016 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Overnight Cashier
Walmart
10.2012 - 10.2016
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Supported store operations by completing additional tasks assigned by management during quiet periods on shift.
- Managed inventory levels by conducting regular stock checks and reporting any discrepancies to management..
- Handled cash, credit, and debit transactions accurately while adhering to company policies and procedures.
- Delivered expert, friendly service to serve every customer need.
- Resolved customer complaints and inquiries promptly, resulting in increased customer loyalty.
- Enhanced customer satisfaction by providing efficient and professional service during overnight shifts.
- Used superior customer service skills to help customers locate and select merchandise.
- Resolved customers' service and product problems and processed refunds.
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
Education
High School Diploma -
Conestoga Jr./Sr. High School
Murray, NE05.2012
Skills
- Customer service/assistance excellence
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Money handling
Timeline
Cashier
Bomgaars
03.2016 - 06.2017
Overnight Cashier
Walmart
10.2012 - 10.2016
High School Diploma -
Conestoga Jr./Sr. High School
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