Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NICHOLE STUECKLIN

Bennington

Summary

Experienced professional with expertise in managing accounts, adhering to compliance, client care, and pharmacy operations. Strong background in document management, process improvement, and client support. Known for attention to detail, excellent communication, and a client/customer-first mindset.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Compliance Specialist

Medical Solutions
04.2022 - 05.2025
  • Ensuring compliance with legal requirements and processing renewals, proposals and reports
  • Conducting onboarding client meetings, product tours, documentation, and demos
  • Answering new client questions and providing support
  • Supported sales managers with daily updates and verifications.
  • Ensure new-hires are enrolled
  • Adhere policies and procedures as outlined in the company and departmental policy manuals


Support Specialist

Midwest Allergy and Asthma Clinic
04.2016 - 04.2022
  • Offer support, solutions alternatives to clients facing issues or having questions.
  • Assist with patient recruitment and improving care protocols.
  • Communicate effectively with outside clients and patients professionally and promptly.
  • Assists clients and sales teams with inquiries or concerns about products or services, policies and contracts.
  • Lead Technician- assisted with hiring and training of new staff.

Pharmacy Technician

Nebraska Medicine
03.2003 - 04.2016
  • Supported pharmacists by filling prescriptions and providing medication education to patients and insurance companies.
  • Processed insurance claims, resolved billing issues and set up client data to ensure accuracy.
  • Works with client and carrier to ensure medical plans and enrollment process for renewals and/or changing of insurance carriers is completed accurately.
  • Maintained compliance and recordkeeping according to HIPPA.
  • Trained new pharmacy technicians and managed prescription inventory.

Education

Med Aide Certification -

09.2022

Licensed Pharmacy Tech -

01.2017

University of Nebraska -

University of Nebraska
Omaha, NE
05.1997

Skills

  • Healthcare/Insurance Compliance
  • Client/Customer Care
  • Document Management
  • Pharmacy Operations
  • Regulatory Compliance
  • Detailed Oriented
  • Critical Thinking
  • Workflow Improvement
  • Strong Communication

Certification

Medication Aide Certification 10/2017-9/2022


Licensed Pharmacy Tech 3/2003-1/2017



Awards:

Top Producer Acknowledgement -numerous quarters


Nominated for Strategic Award for Efficiency Champion

Timeline

Compliance Specialist

Medical Solutions
04.2022 - 05.2025

Support Specialist

Midwest Allergy and Asthma Clinic
04.2016 - 04.2022

Pharmacy Technician

Nebraska Medicine
03.2003 - 04.2016

Licensed Pharmacy Tech -

University of Nebraska -

University of Nebraska

Med Aide Certification -

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