Jim Jones
HASTINGS
Summary
Dynamic sales leader with a proven track record in exceeding revenue targets through strategic planning and relationship selling. Expertise in account management and customer loyalty drives sustained business growth.
Overview
42
42
years of professional experience
Work History
Counter Parts Sales Lead Senior
FleetPride
Hastings, NE
08.2020 - Current
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Fostered strong relationships with key clients, resulting in increased repeat business and customer loyalty.
- Analyzed market trends to identify growth opportunities, optimizing product offerings and pricing strategies.
- Developed training programs for new sales staff, enhancing product knowledge and customer engagement skills.
Outside Sales Account Manager
Factory Motor Parts Company
Omaha, NE
05.2014 - 05.2020
- Developed and maintained strong relationships with key accounts to drive sales growth.
- Presented product demonstrations and training sessions to enhance client knowledge and engagement.
- Collaborated with cross-functional teams to ensure customer satisfaction and timely delivery of products.
- Conducted market research to identify new business opportunities and competitive advantages.
- Negotiated contracts and pricing agreements, maximizing profitability while meeting customer needs.
- Analyzed sales data to refine strategies and improve account performance metrics.
- Increased sales revenue by building and maintaining strong relationships with key clients.
Parts and Service Director
Jerry Spady Chevrolet Gmc Cadillac
Hastings, NE
06.2008 - 05.2014
- Directed service department operations, enhancing workflow efficiency and customer satisfaction.
- Implemented strategic inventory management systems, optimizing parts availability and reducing lead times.
- Mentored service team members, fostering professional development and improving technical skills.
- Analyzed performance metrics, identifying areas for process improvement and cost reduction initiatives.
- Oversaw budget planning and resource allocation, ensuring operational financial targets were met consistently.
- Collaborated with sales teams to align service offerings with customer needs and market trends.
- Established quality assurance protocols, enhancing service delivery standards across all departments.
- Developed training programs for staff, promoting continuous learning and adherence to best practices in service operations.
- Reduced operating costs through strategic resource allocation and process improvements.
Fixed Operations Manager
Frontier Ford
Hastings, NE
05.2000 - 05.2008
- Directed daily operations to enhance service delivery and customer satisfaction.
- Streamlined parts inventory management processes, reducing excess stock and improving turnaround times.
- Implemented training programs for staff, focusing on operational efficiency and service excellence.
- Analyzed performance metrics to identify areas for improvement and develop targeted action plans.
- Collaborated with sales and service departments to optimize workflow and enhance interdepartmental communication.
- Oversaw compliance with safety regulations, ensuring a secure working environment for all employees.
- Led initiatives to improve repair order processing times, increasing overall shop productivity.
- Fostered a culture of continuous improvement within the fixed operations department by encouraging employee feedback and implementing best practices from other successful dealerships or industries.
- Ensured compliance with industry regulations, safety standards, and company policies at all times.
Parts Manager
Jerry Spady Chevrolet Gmc Cadillac
Hastings, NE
05.1992 - 05.2000
- Managed inventory levels to optimize parts availability and reduce order lead times.
- Oversaw vendor relationships to ensure competitive pricing and quality parts supply.
- Streamlined parts ordering processes, enhancing efficiency and reducing costs.
- Trained and mentored staff on best practices for inventory management and customer service.
Manager
TCI Cablevision
Refugio, TX
05.1984 - 05.1992
- Led cross-functional teams to enhance operational efficiency and service delivery standards.
- Developed strategic initiatives to improve customer satisfaction and retention rates.
- Oversaw budget management and resource allocation for multiple projects simultaneously.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Mentored junior managers, fostering professional development and leadership skills within teams.
- Analyzed market trends to inform strategic decision-making and competitive positioning.
- Coordinated with stakeholders to align business objectives with operational capabilities.
- Facilitated training programs to enhance team performance and promote best practices in operations.
Education
High School Diploma -
ALLIANCE COMMUNITY HIGH SCHOOL
Alliance, NEHigh School Diploma -
Certificate of Technical Studies - Business Management
Del Mar College
Corpus Christi, TX05-1993
Certificate of Technical Studies - PRINCIPLES OF MANAGEMENT
Del Mar College
Corpus Christi, TX05-1986
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Upselling strategies
- Relationship selling
- Account management
Timeline
Counter Parts Sales Lead Senior
FleetPride
08.2020 - Current
Outside Sales Account Manager
Factory Motor Parts Company
05.2014 - 05.2020
Parts and Service Director
Jerry Spady Chevrolet Gmc Cadillac
06.2008 - 05.2014
Fixed Operations Manager
Frontier Ford
05.2000 - 05.2008
Parts Manager
Jerry Spady Chevrolet Gmc Cadillac
05.1992 - 05.2000
Manager
TCI Cablevision
05.1984 - 05.1992
High School Diploma -
ALLIANCE COMMUNITY HIGH SCHOOL
High School Diploma -
Certificate of Technical Studies - Business Management
Del Mar College
Certificate of Technical Studies - PRINCIPLES OF MANAGEMENT
Del Mar College