Jodee Gabel
Gering
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Office Manager/Administrative Assistant
Quad Estates
08.2019 - 11.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Full Reception duties, greeting clients, connecting clients with the proper offices, answering phones, scheduling appointments, accepting payment
Patient Access Representative
REGIONAL WEST MEDICAL CENTER
05.2015 - 07.2020
- Accurately admits and registers all inpatients and outpatients according to policy and procedures
- Understands and can communicate the information contained on the general medical consent, the patient directory preference, the THINE brochure and the notice of privacy to the patient as required by law or insurance regulation
- Operates various pieces of office equipment, i.e
- Computer, copier, fax machine, telephone, 2-way radio, document scanner, etc
- Verify and document eligibility utilizing electronic and telephone insurance eligibility verification systems
- Collect and process Time of Service Payments
- Retrieve and process credit card payments
- Prepares for the daily/nightly deposit which includes entering all amounts collected into a spreadsheet
- Demonstrate follow up activity on accounts including completing accounts in the follow up book
- Timely completion of all types of follow-up accounts which include calling to obtain work comp claim numbers, and completing any incomplete accounts, etc
- Document in the account on every follow up attempt as to what was done to account or attempted on the account
- Accountable for any mistake made within accounts
- Completing any account errors sent in a timely fashion
- CHAA certified
Bookkeeper/ Office Manager
CHEEMA'S GAS AND LIQUOR
11.2014 - 05.2015
- Cash Advance Processor, Quick books account management
- Rent Collection, prepare leases, Prepare loan paperwork
- Answering phones, interacting with customers, filing, preparing bills to be paid, Maintaining payroll records and preparing time sheets for processing by company accountant
Office Manager
SCOTTSBLUFF TRANSFER & STORAGE
02.2005 - 10.2014
- Residential and Commercial move coordination, Knowledge of Unigroup portal, Local, Office, Interstate and Military move experience
- Coordinated National Account Moves with agency Coordinators, skilled in One Time National Account procedures, and Credit Authorization, proficient in using the Estimate and Bill of Lading system
- Scheduled moves and set up survey appointments as well as conducting surveys
- Coordinated Drivers and crews for scheduled jobs, kept storage and warehouse records for shipments waiting on delivery
- Maintained proper storage records for shipments not stored in our warehouse
- Provided Driver support for agents delivering into our area and within a 200-mile radius
- Processed billing statements, released shipments for billing, Collected COD payments, accurate paperwork through PSO Colorado Springs
- Agency Security Administrator, background checked all employees, managed drug test paperwork, and anything related to Security for agency
- Scheduled all aspects of Military moves, DPM Shipments, Blueback shipments
- White Glove delivery service for inbound shipments
- Local and Long-Distance dispatching for drivers, household goods and special products and electronics
- Worked with Unigroup dispatchers to coordinate backhauls for drivers
- Scheduled Third party services for appliances, electronics and special crateing
- Scheduled inbound Drivers to assist with pick-up and delivery of shipments and quality labor help to assist driver
- Completed paperwork packets for drivers making sure all required paperwork was included and making sure each driver had paperwork clearly marked as to where signatures needed to be
- Responsible for scheduling deliveries to warehouse, scheduling help to unload and check off shipment, sometimes providing help myself
- International Household and Military shipments, quoted estimates and moving costs
- Vehicle shipments, coordinated with drivers to pick up vehicles at our warehouse and deliver them to our warehouse
Education
High School Diploma -
VINTAGE HIGH SCHOOL
Napa, CA05.1984
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Bookkeeping
- Billing
- Account reconciliation
Personal Information
Authorized To Work: US for any employer
Timeline
Office Manager/Administrative Assistant
Quad Estates
08.2019 - 11.2024
Patient Access Representative
REGIONAL WEST MEDICAL CENTER
05.2015 - 07.2020
Bookkeeper/ Office Manager
CHEEMA'S GAS AND LIQUOR
11.2014 - 05.2015
Office Manager
SCOTTSBLUFF TRANSFER & STORAGE
02.2005 - 10.2014
High School Diploma -
VINTAGE HIGH SCHOOL
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