Jodi Schu
Omaha
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
14
14
years of professional experience
2002
2002
years of post-secondary education
Work History
General Manager
Kaizen Collision Center
Omaha
08.2011 - Current
- Directed daily operations to enhance workflow efficiency and team performance.
- Implemented quality control measures to ensure high standards in vehicle repairs.
- Managed staff scheduling and training to optimize resource allocation and service delivery.
- Analyzed financial reports to assess performance and guide budgeting decisions effectively.
- Fostered a culture of continuous improvement through regular team meetings and feedback sessions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
Omaha Central High School
Omaha, NESkills
- Quality control
- Financial analysis
- Staff training
- Operational efficiency
- Scheduling management
- Customer relationship management
- Conflict resolution
- Employee discipline
- Effective communication
- Team building
- Problem solving
- Feedback facilitation
- Resource allocation
- Continuous improvement
- Sound judgment
- Effective leader
Timeline
General Manager
Kaizen Collision Center
08.2011 - Current
Omaha Central High School