John Swanson
Lincoln
Summary
Eager individual with strong communication and problem-solving strengths. Brings reliability, initiative, and a commitment to learning and growth. Ready to contribute positively to team goals and enhance workplace effectiveness.
Overview
3
3
years of professional experience
Work History
Senior In-Force Financial Associate
American Life
Lincoln, NE
06.2025 - Current
- Provided training and mentorship to junior associates, fostering professional development within the team.
- Collaborated with accounts payable, finance, and operations teams to resolve discrepancies and improve workflow efficiency.
- Performed quality control reviews on new associates work to ensure accuracy.
- Had an instrumental role in the creation, implementation, and revision of Chorus workflows for the In-Force team.
- Contributed to the creation of the In-Force procedures and training strategy.
In-Force Financial Associate
American Life
Lincoln, NE
08.2024 - 06.2025
- Processed high-volume disbursement transactions accurately and on schedule, ensuring compliance with internal policies and external regulations.
- Reviewed and verified payment requests, invoices, and supporting documentation to prevent errors and fraudulent activity.
- Coordinated with accounting, finance, and vendor teams to resolve discrepancies and ensure timely payment execution.
- Maintained detailed records of all disbursements, supporting audit readiness and financial transparency.
- Improved processing efficiency by identifying workflow bottlenecks and recommending process enhancements.
Policy Assembly Associate
American Life
Lincoln, NE
05.2023 - 08.2024
- Assembled components following detailed specifications and quality standards.
- Conducted quality checks on finished products to ensure compliance with safety regulations.
- Collaborated with team members to streamline workflow and enhance productivity.
- Suggested efficiency and cost-saving strategies to the Policy Assembly processes.
- Helped implement the SFTP with Firespring to streamline the printing and mailing of automatically created daily letters.
Education
Business Administration
University of Nebraska, Lincoln
Lincoln, NEBBA - Business Administration And Management
University of Nebraska At Omaha
Omaha, NE05-2028
High School Diploma -
Pius X High School
Lincoln, NE05-2021
Skills
- Microsoft Excel proficiency
- Financial statements
- Cash reconciliation
- Account reconciliation
- Customer rapport
- Quality Control
- New Employee Training
- Documentation and Procedure Creation
- Workflow Creation
Timeline
Senior In-Force Financial Associate
American Life
06.2025 - Current
In-Force Financial Associate
American Life
08.2024 - 06.2025
Policy Assembly Associate
American Life
05.2023 - 08.2024
Business Administration
University of Nebraska, Lincoln
BBA - Business Administration And Management
University of Nebraska At Omaha
High School Diploma -
Pius X High School