Summary
Overview
Work History
Education
Skills
Certification
Timeline
One Mosaic Award - Belonging 2025
Generic

Jonathan Christie

Holdrege

Summary

Dynamic and results-driven professional with extensive experience at Mosaic, excelling in employee supervision and documentation. Proven ability to enhance client independence through personalized support plans while fostering teamwork and collaboration. Recognized for quickly learning and balancing direct supervision of a building which oversees the care of behavioral young men during morning and evening shifts. Oversees all overnight staff in all five residential buildings. Twenty-four hour on call throughout all weekdays as well as on-call for the entire campus every sixth weekend.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dirrect Support Supervisor

Mosaic
11.2024 - Current
  • Participated in regular meetings to discuss client needs and service adjustments.
  • Evaluated performance of direct support professionals, providing regular feedback and coaching for improvement.
  • Promoted a positive work culture within the direct support team by recognizing accomplishments, encouraging collaboration, and fostering professional growth.
  • Implemented conflict resolution strategies among staff members or clients when necessary for a harmonious work environment.
  • Coordinated outings and community integration activities for clients, promoting social inclusion and personal growth.
  • Monitor and develop staff schedules to ensure adequate coverage.

Associate Direct Support Manager

Mosaic
07.2024 - 11.2024
  • Supported individuals with disabilities in daily living activities to promote independence.
  • Assisted in training new staff on best practices for direct support services.
  • Monitored client progress and reported observations to enhance service delivery.
  • Engaged clients in recreational activities to foster social interaction and well-being.
  • Enhanced client satisfaction by implementing personalized support plans tailored to individual needs and preferences.
  • Aided in crisis intervention situations by utilizing de-escalation techniques and following established protocols to ensure safety for all parties involved.

Certified Medication Specialist

Mosaic
08.2022 - 07.2024
  • Administered medications accurately and in accordance with established protocols.
  • Assisted in maintaining medication inventory, ensuring proper stock levels were met.
  • Documented medication administration and patient responses in electronic health records.
  • Trained new staff on medication administration procedures and compliance requirements.
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Took client vital signs, height, and weight measurements.
  • Facilitated daily living activities to enhance client independence and quality of life.
  • Implemented individualized support plans to meet diverse needs of clients effectively.
  • Monitored and documented client progress, ensuring compliance with care standards.
  • Trained new staff on best practices for client interaction and safety protocols.
  • Maintained clean, safe, and well-organized client environment.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Direct Support Supervisor

Mosaic
04.2022 - 08.2022
  • Supervised direct support staff, ensuring adherence to care plans and organizational policies.
  • Conducted regular performance evaluations, providing constructive feedback and mentorship to team members.
  • Developed individualized program plans tailored to residents' needs, promoting independence and skill development.
  • Coordinated training sessions for new staff, enhancing onboarding processes and operational efficiency.
  • Supervised daily operations of direct support staff, ensuring compliance with organizational policies and procedures.
  • Evaluated staff performance through assessments, providing constructive feedback to foster professional development.

Medication Aide

Mosaic
01.2020 - 04.2022
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
  • Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
  • Monitored client well-being, documenting changes in behavior or health status for timely intervention.
  • Trained new staff on best practices in caregiving, fostering a collaborative team environment and improving service quality.
  • Facilitated recreational activities that encouraged social interaction and emotional well-being among clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Direct Support Aide

Mosaic
10.2018 - 01.2020
  • Provided individualized support to enhance patients' daily living skills and independence.
  • Assisted clients in managing personal hygiene and meal preparation.
  • Implemented behavioral strategies to promote positive interactions and reduce challenging behaviors.
  • Trained new staff on best practices for client engagement and safety protocols.
  • Provided consistent, high-quality personal care to clients, maintaining dignity and respect at all times.
  • Maintained accurate documentation of client progress, incidents, and behaviors for thorough case management.
  • Enhanced client independence by providing personalized support and assistance with daily living tasks.
  • Improved client quality of life through compassionate care and genuine connection building.
  • Maintained confidentiality and upheld client privacy by adhering to HIPAA regulations in all aspects of care provision.

Education

No Degree -

High School Diploma -

Acellus Academy
Online
11-2019

Skills

  • Documentation
  • Technology proficiency
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Verbal and written communication
  • Decision-making
  • Employee supervision
  • Professionalism

Certification

  • Licensed Medication Aide - January 2020- Present
  • Personal Outcome Measures Training - November 2024 -Present
  • CPR Training - October 2018 - Present
  • MANDT Training - October 2018 - Present

Timeline

Dirrect Support Supervisor

Mosaic
11.2024 - Current

Associate Direct Support Manager

Mosaic
07.2024 - 11.2024

Certified Medication Specialist

Mosaic
08.2022 - 07.2024

Direct Support Supervisor

Mosaic
04.2022 - 08.2022

Medication Aide

Mosaic
01.2020 - 04.2022

Direct Support Aide

Mosaic
10.2018 - 01.2020

No Degree -

High School Diploma -

Acellus Academy

One Mosaic Award - Belonging 2025

Was nominated by fellow staff and won the award at the Axtell agency for demonstrating one of Mosaic's cores values, belonging. Staff that voted said " Jon always takes time out of his day to check on his coworkers, to see how they are doing. He always checks to see if there is anything he can do to help. Many times, I have seen him stop and interact with each and every individual, resulting in contagious smiles. He does his best to make sure everyone feels welcome, seen, and heard."

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