Results-oriented individual with experience in creating and managing web systems. Skills in both production operations and IT. Focused on obtaining a full-time position at a growing company.
Overview
9
9
years of professional experience
Work History
Tower Operator
Blair Seed Services
08.2022 - Current
Unload product from trucks and operate conveyors to move down production line.
Performed inspections and routine maintenance on equipment.
Set up machines to start and run production cycles.
- Seasonal -
Production Operator
Novozymes North America
02.2023 - 09.2023
Supported production needs by performing routine tasks using standard procedures and equipment.
Used equipment properly to avoid workplace hazards or injuries.
Safely use chemicals, obtain samples, use DCS system to observe production.
Lawn Care Manager/ Sports Field Maintenance
Krafka Lawn and Landscape
03.2020 - 08.2022
Trained new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Supervised team member performance to meet client deadlines and requirements.
Web Hosting Advisor
GoDaddy
06.2019 - 03.2020
Troubleshot hardware, software and network issues to identify and rectify discrepancies.
Utilized Linux and Windows Hosting platforms
Tracked and documented customer interactions in customer note management system to maintain accurate records.
Connected to computer of client using remote link to install new programs and applications.
Productivity Consultant/Level 2 IT Support
GoDaddy
12.2016 - 05.2019
Introduced new methods, practices, and systems to reduce turnaround time.
Worked with proprietary email marketing software, Office 365, DNS
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Understanding of exchange, IMAP, POP email servers.
Electrical Sales Associate
Menards
02.2016 - 12.2016
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Server/ Trainer
Zeppelins Bar & Grill
10.2014 - 02.2016
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Associate of Business Administration -
Kirkwood Community College
Cedar Rapids, IA
High School Diploma -
Marion High School
Marion, IA
06.2015
Skills
Office 365
Customer Service/Sales
Production and Assembly
Technical Support
Web Development Projects
Social Skills
Teamwork and Collaboration
Operational Data Store
Measuring Tools
Issue Resolution
Timeline
Production Operator
Novozymes North America
02.2023 - 09.2023
Tower Operator
Blair Seed Services
08.2022 - Current
Lawn Care Manager/ Sports Field Maintenance
Krafka Lawn and Landscape
03.2020 - 08.2022
Web Hosting Advisor
GoDaddy
06.2019 - 03.2020
Productivity Consultant/Level 2 IT Support
GoDaddy
12.2016 - 05.2019
Electrical Sales Associate
Menards
02.2016 - 12.2016
Server/ Trainer
Zeppelins Bar & Grill
10.2014 - 02.2016
Associate of Business Administration -
Kirkwood Community College
High School Diploma -
Marion High School
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