Jordan Harms
Chester
Summary
Seasoned Quality Manager with background in overseeing quality assurance processes and ensuring compliance to all customer requirements. Holds strong skills in quality process implementation, dimensional inspection, and team leadership. Notable for strong attention to detail and using innovative methods to ensure product quality. Previous roles involved project planning, implementing strategic quality control initiatives, and achieving significant excellence in quality to the end customer.
Overview
26
26
years of professional experience
Work History
Quality Manager
MetalQuest Unlimited
Hebron
07.2001 - Current
- Developed quality control processes to ensure product compliance with industry standards.
- Implemented corrective actions for non-conformance in manufacturing processes.
- Monitored key performance indicators related to product quality and safety standards.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Provided technical guidance on quality control activities to support efficient operations.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
CNC Machinist
MetalQuest Unlimited
Hebron
07.2000 - 07.2001
- Operated CNC machines to produce precision metal parts and components.
- Interpreted technical drawings and specifications to set up machining processes.
- Monitored machine operations to ensure consistent quality and adherence to standards.
- Read and interpret blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished workpieces.
- Set up, adjusted, or operated basic or specialized machine tools to support precision machining operations.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Verify conformance of finished workpiece to specifications by measuring with appropriate instruments.
Education
Associate of Applied Science - Machine Tool Technology
Southeast Community College
Milford06-2000
Skills
- Quality management
- Process improvement
- Statistical analysis
- Product inspection
- Root cause analysis
- Team leadership
- Attention to detail
- Quality processes
- Documentation control
- Quality planning
- External audit support
- Failure mode and effects analysis
- Supplier quality management
- Control plan development
- First-article inspection
- Quality metrics
References
References available upon request.
Timeline
Quality Manager
MetalQuest Unlimited
07.2001 - Current
CNC Machinist
MetalQuest Unlimited
07.2000 - 07.2001
Associate of Applied Science - Machine Tool Technology
Southeast Community College