Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Brewista
7 Brew
LINCOLN
05.2026 - Current
Prepared high-quality beverages with precision and consistency.
Assisted customers with menu selections and special requests.
Engaged customers to create a welcoming atmosphere in the café.
Collaborated with team members to ensure smooth operations.
Maintained cleanliness of workstations and brewing equipment.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Followed safety and health regulations during beverage preparation.
Ensured accurate cash handling during transactions.
Utilized POS system to receive and process customer payments.
Barista
Scooters Coffee
Council Bluffs
07.2025 - 05.2026
Prepared and served high-quality coffee beverages to customers.
Operated espresso machines and brewing equipment efficiently.
Maintained cleanliness of workstations and customer areas daily.
Cashier
TJ Maxx, TJX Companies
Council Bluffs
08.2024 - 09.2025
Handled cash, credit, and gift card payments accurately.
Processed customer transactions efficiently at point of sale.
Operated cash register or POS system to receive payment by cash, check and credit card.
Assisted customers with product inquiries and selection.
Resolved customer concerns promptly to enhance satisfaction.
Maintained clean and organized checkout area for optimal service.
Trained new cashiers on company policies and procedures thoroughly.
Supported inventory management by restocking shelves as needed.
Cashier
Walmart
York
08.2022 - 06.2025
Operated cash register or POS system to receive payment by cash, check and credit card.
Maintained clean and organized checkout area for optimal service.
Assisted customers with product inquiries and store navigation.
Greeted customers and answered any questions they had about the store's products and services.
Helped customers find specific products, answered questions, and offered product advice.
Resolved customer complaints with patience and professionalism.
Collaborated with team members to enhance customer experience.
Managed inventory restocking on the sales floor as needed.
Performed other duties as assigned by management.
Education
Associate of Applied Science - Business Administration
Iowa Western Community College
Council Bluffs, IA
08.2024 - 05.2026
York High School
York, Nebraska
Skills
Beverage preparation
Menu knowledge
Quality assurance
Customer service
Customer engagement
Resolving complaints
Financial transactions
Stock organization
Time management
Fast-paced environment adaptability
Team collaboration
Problem-solving abilities
Composure under pressure
Communication skills
Positive attitude
Professionalism
Affiliations
College dance team member from July 2024 - May 2026
High School dance team member from May 2023 - May 2024
High School cheerleader from August 2020 - May 2024
National Honor Society Member
References
References available upon request.
Timeline
Brewista
7 Brew
05.2026 - Current
Barista
Scooters Coffee
07.2025 - 05.2026
Cashier
TJ Maxx, TJX Companies
08.2024 - 09.2025
Associate of Applied Science - Business Administration