Joseph Meysenburg
UNO Bookstore
Omaha
5
years of professional experience
Dedicated student worker with strong customer service skills and attention to detail. Experienced in inventory management and staff training, committed to enhancing customer engagement and operational efficiency.
Work History
Student Worker
1 Year 9 Months- Provided customer service support, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, ensuring accurate transactions and handling cash responsibly.
- Collaborated with team members to enhance store layout and merchandising strategies, improving customer engagement.
- Assisted with inventory management and restocking of merchandise to maintain optimal product availability.
- Trained new staff on operational procedures and best practices for customer interactions.
- Maintained tidy and organized environment to comply with cleanliness standards.
Trivia Host
1 Year 8 Months- Facilitated engaging trivia events, enhancing participant experience and retention.
- Developed diverse question sets across various categories to maintain audience interest.
- Trained and mentored new hosts on hosting techniques and trivia content delivery.
- Analyzed feedback from participants to refine question difficulty and event structure.
Online Attendant
2 Years 9 Months- Provided exceptional customer service by assisting shoppers with inquiries and product locations.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of store areas to enhance shopping experience.
- Fulfilled online orders for shoppers and providing excellent customer service when interacting with the public.
- Trained new attendants on store policies, procedures, and customer service standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Education
High School Diploma
No Degree - Criminology
Skills
Customer service
Data entry
MS office
Microsoft Office Suite
Google suite proficiency
Technical support
Collaboration skills
Organized and efficient
Adaptable availability
Teamwork and collaboration
Team collaboration
Leadership qualities
Office software
Fast learner
Flexible schedule
Social media posting
Research
Recordkeeping and confidentiality
Word processing
Friendly and professional
Customer assistance
Google suite proficiency
FFA State Degree
Received elite State Degree from FFA.
Timeline
Student Worker
UNO Bookstore
10.2024 - CurrentRead More
Trivia Host
Americas Pub Quiz
10.2024 - 06.2026Read More
Online Attendant
Hyvee
09.2021 - 06.2024Read More
University of Nebraska Omaha
No Degree from Criminology
Read More
Osceola High School
High School Diploma
Read More