Joseph Overton
Omaha
Summary
Dedicated professional with experience in IT networking, team leadership, and customer service. Adept at working in fast-paced environments, delivering results through effective communication, and collaborating with diverse teams.
Overview
3
3
years of professional experience
Work History
19D Cav Scout
US Army National Guard
York
01.2023 - Current
- Coordinated team efforts in dynamic and high-pressure environments
- Developed and executed plans to achieve mission objectives
- Communicated clearly and effectively in fast-paced operations
IT Technician
Excellent Construction and Remodeling
Omaha
08.2024 - 11.2025
- Resolved hardware issues including replacing parts as necessary.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
Water Restoration Tech
Roto-Rooter
Omaha
02.2024 - 05.2025
- Led jobsite cleanup activities, ensuring safety and efficiency
- Delivered excellent customer service, addressing concerns professionally
- Safely operated and maintained company vehicles
Line Cook
Pepperjax
Omaha
08.2022 - 09.2023
- Managed high-volume food preparation during peak hours
- Maintained exceptional service standards, contributing to repeat business
- Effectively balanced tasks and met tight deadlines
Education
Certificate - Google IT Support
Coursera
Online08-2025
Certificate - Networking And Network Security
Coursera
Online08-2025
High School Diploma -
Millard West High School
Omaha, NE05-2021
Skills
- Networking and Computer Systems
- Effective communication
- Network troubleshooting
- System installation
- Leadership and Team Collaboration
- Jobsite Management and Cleanup
- Customer Service Excellence
- Time Management and Communication
Timeline
IT Technician
Excellent Construction and Remodeling
08.2024 - 11.2025
Water Restoration Tech
Roto-Rooter
02.2024 - 05.2025
19D Cav Scout
US Army National Guard
01.2023 - Current
Line Cook
Pepperjax
08.2022 - 09.2023
Certificate - Google IT Support
Coursera
Certificate - Networking And Network Security
Coursera
High School Diploma -
Millard West High School
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