Joseph Vanderheiden
Omaha
Summary
Results-oriented professional with a strong background in administrative support and sales. Proven ability to train new staff and adapt to dynamic environments, driving efficiency and fostering a collaborative team spirit.
Overview
11
11
years of professional experience
Work History
Service Clerk
Hy-Vee
Gretna, NE
05.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Collaborated with team members to streamline checkout processes, reducing customer wait times.
- Trained new staff on operational procedures and customer service standards to ensure consistency.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
Corn Detasseler
Glock Detasseling
Elkhorn, NE
06.2015 - 08.2020
- Trained new team members on safety protocols and operational procedures to ensure compliance.
- Collaborated with team members to streamline workflow and enhance overall productivity on site.
Education
Bachelor of Science - Mechanical Engineering
University of Nebraska, Lincoln
Lincoln, NE05-2027
Skills
- Administrative support
- Product and service sales
- Complaint handling
- Cash handling expertise
- Quality control
- Beginner Solidworks
Timeline
Service Clerk
Hy-Vee
05.2023 - Current
Corn Detasseler
Glock Detasseling
06.2015 - 08.2020
Bachelor of Science - Mechanical Engineering
University of Nebraska, Lincoln