Joshua Harsh
1501 Park Street
Summary
I expertise in technical troubleshooting, customer service, and efficiency optimization. Committed to enhancing customer satisfaction through prompt issue resolution and effective service support.
Dynamic individual with hands-on experience in dual areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Technician Specialist
PVVS
Scottsbluff, NE
02.2020 - 09.2025
- Assisted in troubleshooting technical issues to enhance equipment functionality.
- Participated in training sessions to learn about system operations and safety protocols.
- Provided first-level support for customer inquiries regarding product functionality.
- Managed timely and effective replacement of damaged or missing products.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained organized records of service requests and resolutions for future reference.
- Increased customer satisfaction by providing prompt and accurate technical support.
Forklift Operator
Kelley Bean
Morrill, NE
08.2017 - 02.2020
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular safety inspections on equipment to ensure compliance with safety regulations.
- Loaded and unloaded trucks, ensuring accurate placement of goods in designated areas.
- Maintained inventory accuracy through systematic scanning and tracking of stock movements.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
High School Diploma -
Gering High School
Gering, NESkills
- Efficiency optimization
- System diagnostics
- Customer service
- Ticket management
- Service support
- Issue troubleshooting
- Electrical repair
- Technical troubleshooting
- Performance testing
Timeline
Technician Specialist
PVVS
02.2020 - 09.2025
Forklift Operator
Kelley Bean
08.2017 - 02.2020
High School Diploma -
Gering High School