Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Josie Sutton

Lincoln

Summary

Dynamic professional with extensive experience in customer service and team collaboration, notably at Applebee's. Proven ability to enhance guest satisfaction and drive food sales through effective communication and problem resolution. Skilled in photo editing and content writing, consistently delivering high-quality results while training new staff and managing cash transactions efficiently.

Overview

3
3
years of professional experience

Work History

Server

Big 10 Sports Bar
Lincoln
08.2024 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Photographer

Self-employeed
Lincoln
07.2024 - Current
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.
  • Edit photos using Adobe Photoshop and other software applications.

Bartender

Bison Witches Bar & Deli
Lincoln
05.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Developed good working relationships with fellow employees through effective communication.

Lead Sever

Applebees
Lincolndale
10.2022 - 08.2024
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Answered phone calls from customers regarding reservations or inquiries about menu items.
  • Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.

Education

Bachelor of Arts - Journalism

University of Nebraska, Lincoln
Lincoln, Nebraska, NE
05-2026

Skills

  • Content writing
  • Time management
  • Customer service
  • Team collaboration
  • Food sales and promotion
  • Photo editing
  • Client relations

Timeline

Server

Big 10 Sports Bar
08.2024 - Current

Photographer

Self-employeed
07.2024 - Current

Bartender

Bison Witches Bar & Deli
05.2024 - Current

Lead Sever

Applebees
10.2022 - 08.2024

Bachelor of Arts - Journalism

University of Nebraska, Lincoln

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Josie Sutton