Overview
Work History
Education
Timeline
Generic

Joyce Smart

Omaha

Overview

7
7
years of professional experience

Work History

Leasing Agent

View House
04.2022 - 02.2023
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Receptionist

Baxter Subura
01.2019 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Customer Service Associate

Younkers
01.2016 - 12.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Tech High
Omaha, NE
05.1964

Timeline

Leasing Agent

View House
04.2022 - 02.2023

Receptionist

Baxter Subura
01.2019 - 02.2021

Customer Service Associate

Younkers
01.2016 - 12.2018

High School Diploma -

Tech High
Joyce Smart