Juniper Cole
Lincoln
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at SUBWAY® Restaurants. Proven ability to enhance operational efficiency through effective staff training and conflict resolution. Skilled in inventory management and fostering positive customer relations, consistently achieving high satisfaction scores.
Overview
3
3
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
07.2025 - Current
- Assists in training and onboarding new team members to enhance operational efficiency.
- Manages inventory levels to ensure product availability and minimize waste.
- Coordinates daily staff schedules to optimize labor resources and productivity.
- Implements quality control measures to maintain food safety and service standards.
- Developed and maintained positive customer relationships to improve satisfaction scores.
Crew Member
Honest Abe's Burgers & Freedom
Lincoln, NE
01.2025 - 07.2025
- Delivered exceptional customer service during high-volume shifts to enhance guest satisfaction.
- Operated kitchen equipment efficiently, ensuring quality food preparation and adherence to safety standards.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in training new crew members on operational procedures and company policies.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Junior Supervisor
Runza Restaurants
Lincoln, NE
03.2023 - 11.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new staff on restaurant policies and procedures.
- Managed inventory levels.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Ensured compliance with health and safety regulations during restaurant operations.
- Monitored adherence to safety protocols by employees under my supervision, minimizing workplace accidents and promoting a safe working environment.
Education
High School Diploma -
Parkview Christian School
Lincoln, NE05.2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Team motivation
- Staff training and development
- Goal setting
- Staff management
- Conflict resolution
Timeline
Assistant Manager
SUBWAY®Restaurants
07.2025 - Current
Crew Member
Honest Abe's Burgers & Freedom
01.2025 - 07.2025
Junior Supervisor
Runza Restaurants
03.2023 - 11.2024
High School Diploma -
Parkview Christian School