Justin Gold
Omaha
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Team Lead
Genpact
10.2025 - Current
- Advanced from prior position based on outstanding work performance.
- Accepted more responsibilities including essential functions
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Coached team members in techniques necessary to complete job tasks.
Inbound and outbound insurance Associate
Pacific life
07.2023 - 10.2025
- Managed inbound and outbound insurance policies across various categories.
- Transformed unmaintained storage room by collaborating with multiple departments for efficient organization.
- Developed an inventory system to track envelope usage, eliminating supply shortages.
- Enhanced document retention processes to ensure compliance with regulatory standards.
Junior Developer
The Attic
06.2022 - 12.2022
- Working in position of junior software developer aimed at front-end solutions
Education
High School Diploma -
Papillion Lavista South High School
Papillion, NE05-2017
Bachelor of Science - Computer Science
University of Nebraska At Omaha
Omaha, NESkills
- Advanced computer skills
- Customer service expertise
- Dependability and courtesy
- Problem solving
- Programming languages: Python, JavaScript, VBA
- Advanced Excel proficiency
- Attention to detail
- Conflict resolution
- Coaching and mentoring
- Performance improvement
- Quality control
- Schedule management
Accomplishments
- Received the rank of Eagle Scout on 05-06-2015
- President of DND club at UNO
- Received honor roll for a total of 5 Semesters In high school
Timeline
Team Lead
Genpact
10.2025 - Current
Inbound and outbound insurance Associate
Pacific life
07.2023 - 10.2025
Junior Developer
The Attic
06.2022 - 12.2022
Bachelor of Science - Computer Science
University of Nebraska At Omaha
High School Diploma -
Papillion Lavista South High School