Justin McCarty
Morrill
Summary
Focused leader known for enhancing team skills through effective training and mentorship. Committed to operational excellence and conflict resolution, driving measurable improvements in employee performance and customer satisfaction.
Overview
17
17
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Manager
Freedom terminal services
Fort Laramie
09.2024 - Current
- Developed and implemented training programs to enhance team skills and improve performance.
- Led strategic planning sessions to align team objectives with company goals.
- Streamlined operational processes, resulting in improved efficiency across departments.
- Provided leadership during transitions, guiding the team through changes effectively.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Ensured compliance with industry regulations and company policies.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Foreman
Pathfinder irrigation
Morrill
01.2009 - 09.2024
- Coordinated daily schedules for crew to optimize workflow and resource allocation.
- Led team meetings to discuss project progress, address concerns, and enhance collaboration.
- Implemented training sessions for employees on advanced irrigation techniques and equipment handling.
- Monitored project timelines to ensure adherence to deadlines and quality standards.
- Managed inventory levels to maintain adequate supply of materials and minimize downtime.
- Resolved conflicts among team members to maintain a productive work environment.
- Reviewed project plans and specifications to ensure compliance with local regulations.
- Established safety protocols to reduce workplace accidents and promote a culture of safety.
- Delegated tasks effectively to ensure balanced workloads and optimal team performance.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Provided guidance, direction, and technical assistance to crew members.
- Viewed and checked job equipment to determine maintenance requirements.
- Resolved conflicts between workers in a timely manner.
- Trained new employees on company policies and procedures.
- Prepared and planned worksites to help jobs run smoothly.
Education
Morrill High School
Morrill, NebraskaSkills
- Team building
- Employee training
- Operational efficiency
- Strategic planning
Certification
- Hazwhopper
- First Aid
- Locomotive
- DOT Hazmat
Timeline
Manager
Freedom terminal services
09.2024 - Current
Foreman
Pathfinder irrigation
01.2009 - 09.2024
Morrill High School