Summary
Overview
Work History
Education
Skills
Skills Trainings
Timeline
Generic

Kaci Viter

North Platte,NE

Summary

To obtain a Mental Health Counselor Intern position in the social services/non-profit area, where training, experience, and leadership skills can be utilized.

Overview

27
27
years of professional experience

Work History

Office Director

League of Human Dignity
09.2017 - Current
  • Supervise/Manage the Medicaid Waiver Office Service Coordinators and support staff.
  • Complete Level of Care Assessments Nursing Facilities for Nebraska Medicaid.
  • Complete Supervisory File Reviews
  • Complete Staff Meetings
  • Office Budget/Purchase Orders
  • Know Nebraska DHHS Regulations for Aged and Disabled Waiver.
  • Ensure the State of Nebraska Aged and Disabled Waiver Regulations are being abided by.
  • Supervise and administer services for the Veteran’s Independence Program.

Medicaid Waiver Services Coordinator

League of Human Dignity
01.2012 - 09.2017
  • Manage and provide services to adults on the Medicaid Waiver Program
  • Complete all required assessments in a timely manner; level of care, adult assessment, time assessment for hours, plan of services and supports
  • Complete home visits and phone visits per the State of Nebraska Aged and Disabled Waiver Regulations
  • Complete documentation on clients in a timely manner
  • Complete all required trainings from DHHS for the Medicaid Waiver Program

Service Coordinator

Boys and Girls Home of Nebraska
08.2009 - 10.2010
  • Manage and provide services to youth in the Nebraska Child and Family Services System
  • See youth and families on a monthly basis
  • Schedule and attend Team Meetings
  • Perform U/A’s on Clients
  • Use Tact II to deescalate families and youth
  • Coordinate Services such as family support, supervised visits, clothing vouchers, gas vouchers, counseling, and any other services necessary to ensure the youth can stay in the home or return to their home as soon as possible.

Mental Health Security Specialist II

Hastings Regional Center- State of Nebraska
02.2009 - 08.2009
  • Ensure safety of youth in the treatment facility
  • Light cleaning duties as needed
  • Take youth to NA/AA meetings off campus
  • Use Mandt de-escalation when necessary to calm down youth
  • Perform pat searches and U/A’s on youth when necessary

Front Desk Clerk

Pawnee Hotel Assisted Living
01.2008 - 01.2009
  • Answer phone’s and direct calls or take messages, ensure some residents are staying on their schedules
  • Light cleaning duties
  • Call ambulance or police if needed/necessary for residents
  • Nightly paperwork-room occupancy sheets and documentation of events that occur

Family Support Worker

Family Skill Building Services
01.2006 - 01.2009
  • Teach parenting skills, budgeting, life skills, take clients to appointments, achieve case plan goals
  • File documents, write documentation for each visit, add hours for each visit
  • Monthly reports, dismissal reports, monthly schedules for visits
  • Testify in court cases, attend team meetings with the child protective service worker, directly answer to child protective service worker

On-Call Supervisor

Goodwill Industries NISH Program
01.2004 - 01.2009
  • Ensure employees are performing the cleaning duties as assigned
  • Help with cleaning duties; mopping, dusting, and bathroom duties
  • Answer phone calls from tenants and outside parties to take messages or answer questions
  • Check employee’s work and give advice when needed

Lead Sales Manager

Goodwill Industries Thrift Store
01.2004 - 01.2006
  • Evening manager: clerical paperwork, closing of the store, count registers at the end of the night
  • Ensure employees are performing assigned duties
  • Assist individuals with disabilities perform work duties to the best of their abilities

Front Desk Clerk

Stockman Inn
01.2002 - 01.2004
  • Check guests in/out of the hotel
  • Manage nightly paperwork, answer multi-line phone system, answer guest concerns, count register at the end of the shift, take reservations
  • Manage the porter/banquet assistant on duty, banquets, and events in the evenings

Sales Associate

JC Penney
01.2000 - 01.2002
  • Perform cash register duties: check out shoppers, help shoppers find/locate items in the store and answer questions
  • Place special orders in the jewelry department, account of the diamonds in the case and place in safe nightly
  • Prepare registers for closing

Front Desk Clerk

Days Inn
01.1999 - 01.2000
  • Check guests in/out of hotel
  • Take reservations and answer a multi-line phone system, manage nightly paperwork and count register at the end of the night
  • Assist with guest concerns/questions

Education

Master of Arts (MA) - Clinical Mental Health Counseling

Liberty University
Lynchburg, VA
05-2027

Bachelors of Behavioral Science - Behavioral Science

Bellevue University
North Platte/Bellevue, NE
08.2009

Associate of Arts Degree - General College Classes with focus on Psychology and Sociology

Mid-Plains Community College
North Platte, NE
05.2007

High School Diploma - General High School Studies

North Platte High School
North Platte, NE
05.2002

Skills

  • Microsoft Word
  • NFOCUS
  • Excel
  • Love and Logic Parenting
  • Boys Town Common Sense Parenting
  • Supervisory File Reviews for Aged and Disabled Waiver
  • Therap
  • Meeting facilitation
  • Employee training
  • Staff hiring
  • Problem-solving
  • Case management
  • Client advocacy
  • Conflict resolution
  • Case documentation
  • Client confidentiality
  • Assessment skills
  • Child welfare experience

Skills Trainings

  • Microsoft Word
  • NFOCUS
  • CONNECT
  • Excel
  • Basic Computer Knowledge
  • MANDT De-escalation
  • TACT II De-escalation
  • Love and Logic Parenting
  • Boys Town Common Sense Parenting
  • Level of Care for Aged and Disabled Waiver
  • Supervisory File Reviews for Aged and Disabled Waiver
  • Aged and Disabled Waiver Assessments
  • Therap
  • Cumulus

Timeline

Office Director

League of Human Dignity
09.2017 - Current

Medicaid Waiver Services Coordinator

League of Human Dignity
01.2012 - 09.2017

Service Coordinator

Boys and Girls Home of Nebraska
08.2009 - 10.2010

Mental Health Security Specialist II

Hastings Regional Center- State of Nebraska
02.2009 - 08.2009

Front Desk Clerk

Pawnee Hotel Assisted Living
01.2008 - 01.2009

Family Support Worker

Family Skill Building Services
01.2006 - 01.2009

On-Call Supervisor

Goodwill Industries NISH Program
01.2004 - 01.2009

Lead Sales Manager

Goodwill Industries Thrift Store
01.2004 - 01.2006

Front Desk Clerk

Stockman Inn
01.2002 - 01.2004

Sales Associate

JC Penney
01.2000 - 01.2002

Front Desk Clerk

Days Inn
01.1999 - 01.2000

Bachelors of Behavioral Science - Behavioral Science

Bellevue University

Associate of Arts Degree - General College Classes with focus on Psychology and Sociology

Mid-Plains Community College

Master of Arts (MA) - Clinical Mental Health Counseling

Liberty University

High School Diploma - General High School Studies

North Platte High School

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