Kaden Kohmetscher
Network Administrator
Kearney,NE
Summary
Accomplished IT Telecommunications Specialist and Network Administrator with a proven track record at Glenwood Telephone Membership, excelling in troubleshooting systems and fostering customer relationships. Expert in configuring equipment and network support, significantly enhanced system performance and user satisfaction. Skilled in both technical solutions and interpersonal communication, effectively manage over 5,000 customers with telecommunication, IT, helpdesk issues.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Network Administrator
Glenwood Telephone Membership
05.2024 - Current
- Reduced downtime with proactive identification and resolution of IT issues.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Conducted risk assessments on all aspects of network infrastructure to identify vulnerabilities proactively before they became threats.
- Designed scalable network architecture that allowed for seamless integration of new technologies as company grew.
IT Telecommunications Specialist
Glenwood Telephone Membership
6 2023 - 04.2024
- Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
- Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.
- Administered user support to over 5,000 users by implementing procedural and technical solutions to diagnose network and device problems.
- Installed and configured new devices and system components.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Part Time IT
Glenwood Telephone Membership
01.2021 - 05.2023
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Field Technician Part Time
Glenwood Telephone Membership
05.2016 - 08.2020
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Collaborated with other field technicians to resolve complex technical issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Enacted successful repairs by applying technical skills and operations knowledge.
Education
Associate Of Applied Science - Information Technology Networking
Central Community College
Hastings, NE 08.2021 - 05.2023
High School Diploma -
Blue Hill High School
Blue Hill, NE 08.2016 - 05.2021
Skills
- Configuring equipment
Device Installation
Troubleshooting systems
High-speed internet installation
Wireless communication installations
Cybersecurity
Network development
Network support
Certification
Comptia Network +
Timeline
Comptia Network +
06-2024
Network Administrator
Glenwood Telephone Membership
05.2024 - Current
Comptia Security +
01-2024
Cisco Networking
05-2023
Cyber security
05-2023
Information Technology and System Concepts
05-2022
Associate Of Applied Science - Information Technology Networking
Central Community College
08.2021 - 05.2023
Part Time IT
Glenwood Telephone Membership
01.2021 - 05.2023
High School Diploma -
Blue Hill High School
08.2016 - 05.2021
Field Technician Part Time
Glenwood Telephone Membership
05.2016 - 08.2020
IT Telecommunications Specialist
Glenwood Telephone Membership
6 2023 - 04.2024
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