Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaelie Benson

Hoskins

Summary

Currently a support specialist with a strong focus on customer service and effective communication. Proficient in resolving healthcare inquiries while ensuring HIPAA compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Specialist

Faith Health
11.2025 - Current
  • Provided customer support for healthcare inquiries and resolved issues efficiently.
  • Documented patient interactions and maintained records.
  • Adapted quickly to new workflows
  • Communicated with Doctors and Scheduling to coordinate Patient appointments

Pharmacy Technician

Marks Pharmacy
02.2023 - 10.2025
  • Dispensed medications while following safety protocols and pharmacy regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment.

Optician

Lifetime Eyecare
08.2022 - 02.2023
  • Assisted patients in selecting eyewear based on vision needs and lifestyles.
  • Maintained inventory of frames and lenses.
  • Calibrated seg heights, vertex, and pupillary distance to customize eyeglass.
  • Verified and updated patient records.

Education

No Degree -

Midland University
Fremont,NE

High School Diploma -

Cambridge High School
Cambridge, NE
05-2019

Skills

  • Customer service
  • Multitasking
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Computer skills

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Support Specialist

Faith Health
11.2025 - Current

Pharmacy Technician

Marks Pharmacy
02.2023 - 10.2025

Optician

Lifetime Eyecare
08.2022 - 02.2023

No Degree -

Midland University

High School Diploma -

Cambridge High School
Kaelie Benson