Kati Howard
Omaha
Summary
Curious and driven mass media student with a minor in criminology, known for strong communication skills and a sharp eye for detail. Brings experience in writing and editing through freelance work and editorial roles, along with a reliable, people-focused approach developed in customer service positions. Comfortable balancing multiple responsibilities, adapting quickly, and approaching tasks with both creativity and critical thinking. Dependable and self-motivated, with a genuine interest in learning, problem-solving, and contributing meaningfully in a variety of professional settings.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
Maryville, MO And Omaha, NE
03.2026 - Current
- Delivered food orders promptly to ensure customer satisfaction and repeat business.
- Navigated routes efficiently using GPS technology to minimize delivery times.
- Communicated effectively with customers regarding order status and any delays.
- Managed multiple deliveries simultaneously while maintaining high service quality.
Sales Associate
Burlington Coat Factory Distribution Center
Omaha, NE
08.2023 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve inventory visibility.
- Operated POS system efficiently to process transactions and handle customer payments.
- Collaborated with team members to achieve daily sales targets and optimize store performance.
- Trained new associates on operational procedures and customer service best practices.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Copy Editor
Millard South High School Student Media
Omaha, NE
08.2023 - 05.2025
- Edited articles for clarity, coherence, and grammatical accuracy.
- Collaborated with writers to refine content and enhance storytelling techniques.
- Ensured adherence to publication standards and style guidelines throughout editorial process.
- Created headlines, subheads and photo captions for stories.
- Conducted interviews with students, and for accurate reporting.
- Participated in journalism conferences or networking events outside of school hours for personal growth opportunities.
- Gained exposure to various journalism styles by writing news articles, feature stories, opinion pieces, and sports coverage pieces throughout tenure as a student journalist.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Volunteer
Town and Country Humane Society
Papillion, NE
09.2024 - 04.2025
- Monitored animal behavior, reporting concerns to staff for timely intervention and care.
- Assisted with special events and programs.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
Volunteer
New Nodaway Humane Society
Maryville, MO
08.2025 - 04.2026
- Provided companionship and comfort to animals in need of extra love and attention.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
Education
High School Diploma -
Millard South High School
Omaha, NE05-2025
Associate of Arts - Liberal Arts
Metropolitan Community College
Omaha, NE05-2025
Bachelor of Science - Mass Media Journalism
Northwest Missouri State University
Maryville, MO05-2029
Associate of Science - Criminology
Northwest Missouri State University
Maryville, MO05-2029
Skills
- Customer service
- Teamwork and collaboration
- POS system operation
- ID verification
- Google Applications
- Microsoft Applications
- Adobe Applications
Timeline
Delivery Driver
DoorDash
03.2026 - Current
Volunteer
New Nodaway Humane Society
08.2025 - 04.2026
Volunteer
Town and Country Humane Society
09.2024 - 04.2025
Sales Associate
Burlington Coat Factory Distribution Center
08.2023 - 03.2025
Copy Editor
Millard South High School Student Media
08.2023 - 05.2025
High School Diploma -
Millard South High School
Associate of Arts - Liberal Arts
Metropolitan Community College
Bachelor of Science - Mass Media Journalism
Northwest Missouri State University
Associate of Science - Criminology
Northwest Missouri State University