Kamo Gormley
Lincoln
Summary
Adept at managing high-pressure situations, I excelled in customer service and multitasking at Asian Fusion and Golden Corral Buffet and Grill. My ability to maintain composure and deliver exceptional guest experiences, coupled with proficient cash handling and team collaboration skills, consistently enhanced dining satisfaction and efficiency.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Waitress
Asian Fusion
06.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
Server/Host Trainer
Golden Corral Buffet and Grill
06.2010 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree - Cosmetology
College of Hair Design
Lincoln, NENo Degree - Nursing Assistant
Southeast Community College
Lincoln, Nebraska, NE08-2013
GED -
Northstar Highschool
Lincoln, NE05-2011
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Handling complaints
- Menu recommendations
- Food running
- Menu memorization
Timeline
Waitress
Asian Fusion
06.2022 - Current
Server/Host Trainer
Golden Corral Buffet and Grill
06.2010 - 01.2020
No Degree - Cosmetology
College of Hair Design
No Degree - Nursing Assistant
Southeast Community College
GED -
Northstar Highschool
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