Karlie Armstrong
Great Plains Hospital
North Platte
1
Certification
4
years of professional experience
Detail oriented professional with strong analytical and organizational skills. Expertise in maintaining accurate financial records and ensuring regulatory compliance. Committed to leveraging problem solving abilities to foster innovation and enhance team performance.
Work History
Patient Financial Representative
5 Months- Facilitated insurance verification for patients, enhancing service efficiency and accuracy.
- Assisted patients in understanding financial responsibilities and payment options, fostering transparency.
- Processed patient financial inquiries, ensuring accurate information delivery and support.
- Collaborated with healthcare teams to resolve billing discrepancies, improving patient satisfaction.
- Reduced billing errors with thorough attention to detail when entering patient information into financial systems.
Customer Service/Freight
1 Year 2 Months- Communicated with customers to assist in product selection and issue resolution
- Delivered friendly service during customer checkout process
- Unloaded and organized freight to maintain store inventory and support operations
- Stocked and zoned shelves to ensure organization
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Customer Service/Merchandising
10 Months- Communicated with customers to deliver tailored recommendations based on preferences and style
- Delivered friendly and efficient service during customer checkouts
- Unloaded and organized incoming shipments to maintain stock availability and store presentation
- Maintain cleanliness and order sales floor
- Business operations ceased
Customer Service/Food Prep
1 Year 6 Months- Prepared and ensured quality and accuracy of order
- Managed inventory to support efficient service
- Ensured order quality and accuracy for customer satisfaction
- Resolved customer issues to enhance overall experience
- Worked with coworkers to complete tasks
Education
Highschool Diploma
Accounting Certificate - Accounting And Finance
Skills
Insurance verification
Medical billing
Claims processing
Financial analysis
HIPAA compliance
Microsoft Word and Excel
Attention to detail
Problem-solving
Strong analytical skills
Time management
Customer service
Team collaboration
Certification
Accounting Certificate
Timeline
Patient Financial Representative
Great Plains Hospital
03.2026 - CurrentRead More
Customer Service/Freight
Five Below
11.2024 - 01.2026Read More
Customer Service/Merchandising
Bling
07.2024 - 05.2025Read More
Customer Service/Food Prep
Domino's
12.2022 - 06.2024Read More
Platte Valley High School
Highschool Diploma
Read More
Mid-Plains Community College
Accounting Certificate from Accounting And Finance
Read More