Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

KARMA WILL

Cozad

Summary

Detail-oriented professional with a diverse background in customer service and food preparation. Known for fostering team collaboration and maintaining high customer satisfaction. Prepared to contribute to organizational success through strong product knowledge and effective issue resolution.

Overview

25
25
years of professional experience

Work History

Customer Service Representative

Cubby's Truck Plaza
Gothenburg
03.2023 - Current
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints and ensured satisfaction through effective communication.
  • Processed transactions accurately using point-of-sale systems.

Dietary Cook

Hilltop Estates
Gothenburg
02.2022 - 02.2023
  • Prepared nutritious meals following dietary guidelines for residents' health needs.
  • Collaborated with nutritionists to create balanced meal plans for diverse diets.
  • Maintained cleanliness and organization of kitchen and food storage areas.

Customer Service Representative

Cubby's Truck Plaza
Gothenburg
11.2019 - 02.2022
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints and ensured satisfaction through effective communication.
  • Processed transactions accurately using point-of-sale systems.

Housekeeper

HOWARD JOHNSON HOTEL
Gothenburg
05.2019 - 06.2020
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Performed thorough cleaning using approved chemicals and equipment for safety.

Receptionist

Cozad Grand Generation Center
Cozad
06.2018 - 05.2019
  • Greeted visitors warmly and directed them to appropriate services.
  • Managed multi-line phone system, routing calls efficiently to staff members.
  • Scheduled appointments and maintained calendar for center activities and events.

Independent Provider

DHHS
Gothenburg
06.2016 - 06.2018
  • Conducted assessments to evaluate client needs and develop care plans.
  • Collaborated with interdisciplinary teams to coordinate client services and resources.
  • Facilitated communication between clients, families, and service providers effectively.

Direct Line Support

South Central Developmental Sevices
Cozad
11.2009 - 06.2016
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

In home daycare provider

Myself
Cozad
08.2005 - 09.2009
  • Provided nurturing care for children in a safe, engaging environment.
  • Developed daily schedules to promote learning and structured playtime.
  • Prepared nutritious meals and snacks to meet dietary needs of children.

Vocational Instructor

South Central Developmental Services
Cozad
01.2001 - 08.2004
  • Developed curriculum plans for vocational training programs.
  • Delivered hands-on instruction in various vocational skills.
  • Assessed student progress through practical evaluations.

Education

High School Diploma -

Lexington High School
Lexington, NE
05-1986

Skills

  • Product knowledge
  • Transaction processing
  • Conflict resolution
  • Customer engagement
  • Inquiry handling
  • Customer relationship management

Affiliations

I have volunteered for many non-profit causes over the years, including, but not limited to:

  • Relay for Life
  • Nebraska Special Olympics
  • Love In Action in Lexington, Nebraska
  • Proud Parents Support Group
  • Sunday School teacher

Timeline

Customer Service Representative

Cubby's Truck Plaza
03.2023 - Current

Dietary Cook

Hilltop Estates
02.2022 - 02.2023

Customer Service Representative

Cubby's Truck Plaza
11.2019 - 02.2022

Housekeeper

HOWARD JOHNSON HOTEL
05.2019 - 06.2020

Receptionist

Cozad Grand Generation Center
06.2018 - 05.2019

Independent Provider

DHHS
06.2016 - 06.2018

Direct Line Support

South Central Developmental Sevices
11.2009 - 06.2016

In home daycare provider

Myself
08.2005 - 09.2009

Vocational Instructor

South Central Developmental Services
01.2001 - 08.2004

High School Diploma -

Lexington High School

Similar Profiles

CREATE PROFILE
KARMA WILL