Karsin Underwood
Lincoln
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.
Successful cultivating effective working relationships with outside departments and members of public.
Overview
3
3
years of professional experience
Work History
OFFICE SPECIALIST
Lincoln Fire and Rescue
02.2023 - Current
- Assisted in coordinating meetings and public events for the department and organization.
- Edited policies, handled personal files, created organized spreadsheets and detailed reports using Microsoft Excel, Word, and other software applications.
- Managed calendars and arranged trainings.
- Compiled employee time, production, and payroll data from time sheets.
- Participated in team meetings, providing input and suggestions on organizational practices.
Accounts Clerk
Lincoln Fire and Rescue
02.2022 - 02.2023
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Completed bi-weekly payroll for company employees.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
TRAVEL AGENT
Enchanted Honeymoons
09.2024 - Current
- Demonstrated expertise in booking flights, hotels, rental cars, cruises, tours, and other travel services.
- Answered travel questions from clients about destinations, pricing, flight schedules, travel insurance, excursions, and needed documents.
- Created detailed itineraries for clients based on their preferences, budget, and travel needs.
- Scheduled client reservations using agency database.
- Followed up with customers during and after trips to confirm travel satisfaction.
Education
BACHELOR OF ARTS (B.A.) - SOCIOLOGY/CHILD YOUTH AND FAMILY STUDIES
University of Nebraska-Lincoln
Lincoln, NE08.2021
Skills
- Adaptability
- Conflict Resolution
- Relationship building
- Organizational skills
- Communication
- Teamwork
Timeline
TRAVEL AGENT
Enchanted Honeymoons
09.2024 - Current
OFFICE SPECIALIST
Lincoln Fire and Rescue
02.2023 - Current
Accounts Clerk
Lincoln Fire and Rescue
02.2022 - 02.2023
BACHELOR OF ARTS (B.A.) - SOCIOLOGY/CHILD YOUTH AND FAMILY STUDIES
University of Nebraska-Lincoln
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