Kaycee Yamasaki
Omaha
Summary
Dedicated cashier with proven skills in customer service, cash register operation, and team collaboration. Known for resolving customer complaints efficiently, ensuring satisfaction and loyalty. Committed and hardworking in ensuring customer satisfaction and excellent products are sold to customers.
Overview
7
7
years of professional experience
Work History
Cashier/Food Server
Shaloha
Honolulu, HI
07.2021 - 03.2025
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on operational policies and customer service standards.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
- Collaborated with team members to maintain clean and organized checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
Smoothie Maker
Lanikai Juice
Honolulu, HI
08.2018 - 07.2019
- Prepared high-quality smoothies using fresh ingredients, ensuring consistency in taste and presentation.
- Operated blender and other kitchen equipment safely, maintaining cleanliness and adherence to health standards.
- Delivered exceptional customer service by engaging with customers and providing product recommendations.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Managed cash register transactions accurately while handling customer payments securely and efficiently.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
Education
Bachelor of Science - Psychology
University of Hawaii At Manoa
Honolulu, HI12-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Product restocking
- Honest and dependable
Timeline
Cashier/Food Server
Shaloha
07.2021 - 03.2025
Smoothie Maker
Lanikai Juice
08.2018 - 07.2019
Bachelor of Science - Psychology
University of Hawaii At Manoa