Kayla Ryan
Elkhorn
Summary
Motivated professional with experience in customer interaction and team training. Skilled in time management and conflict resolution, consistently ensuring smooth operations and high customer satisfaction. Prepared to leverage expertise to enhance service delivery and foster team collaboration.
Overview
8
8
years of professional experience
Work History
Delivery Driver / In-Shop Employee
Pickleman's Gourmet Cafe
Elkhorn
03.2021 - 05.2025
- Delivered food orders promptly to customers across designated areas.
- Assisted in training new drivers on routes and safety procedures.
- Provided excellent customer service during deliveries to enhance satisfaction.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated with kitchen staff to coordinate meal preparation and timing.
Social Work Intern
Heartland Family Service
Omaha
06.2020 - 08.2020
- Organized and maintained case records in accordance with agency policies and procedures.
- Studied social worker application of industry values, ethics and best practices.
- Supported social worker with client case management services.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
Concession Stand Worker
Henry Doorly Zoo and Aquarium
Omaha
06.2017 - 08.2018
- Operated cash register and processed customer transactions efficiently.
- Prepared and served food items according to safety guidelines.
- Greeted customers and provided excellent customer service.
- Received orders and fulfilled orders quickly and efficiently.
- Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
Education
Bachelor of Arts - Creative Writing
University of Nebraska At Omaha
Omaha, NE05-2024
Skills
- Customer interaction
- Time management
- Cash handling
- Problem solving
- Team training
- Effective communication
- Conflict resolution
- Attention to detail
- Goal orientation
- Problem-solving
- Dependable and reliable
- Customer service
- Punctual and reliable
- Point-of-sale system
Timeline
Delivery Driver / In-Shop Employee
Pickleman's Gourmet Cafe
03.2021 - 05.2025
Social Work Intern
Heartland Family Service
06.2020 - 08.2020
Concession Stand Worker
Henry Doorly Zoo and Aquarium
06.2017 - 08.2018
Bachelor of Arts - Creative Writing
University of Nebraska At Omaha
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