Kayla Tweedy
Fremont
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Self motivated individual. Been is the restaurant industry since i was 15. Just starting doing dishes. Worked my way to the top.
Overview
16
16
years of professional experience
Work History
Server, Bartender and Cook
Haas' Sports Bar
12.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Master Hairstylist
Trios Salon
11.2024 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Processed payments, entering sales in register for prompt customer service.
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Head Cook
Nye Pointe
09.2024 - 10.2025
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
- Set up and broke down kitchen for service.
- Assisted with menu development and planning.
- Maintained residents dietary needs.
Hairstylist
June Blossom Studios
01.2020 - 08.2024
- Used social media platforms to promote salon and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Worked in my own studio
- Was responsible for my own inventory
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Hairstylist
Trios Salon
10.2014 - 12.2019
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
Assistant Manager
Big Red Resturaunt and Sports Bar
09.2009 - 01.2015
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed team of up to 30 restaurant staff, maintaining exceptional customer service and quality standards.
- Analyzed daily sales figures and developed strategies to increase sales.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Education
Cosmetology License - Cosmetology
Xenon Hair Academy
Omaha, NE10-2015
High School Diploma -
Sand Creek High School
Colorado Springs05-2006
Skills
- Daily specials memorization
- Food inspection
- Order delivery practices
- ordering inventory
- Food and beverage pairings
- Food safety
- Beverage preparation
- High volume dining
- Safe food handling
- Cash handling
- Point of sale (POS) system operations
- Ordering procedures
- Table setting knowledge
- Upselling techniques
- Buffet setup and takedown
- Price memorization
Timeline
Server, Bartender and Cook
Haas' Sports Bar
12.2024 - Current
Master Hairstylist
Trios Salon
11.2024 - 01.2026
Head Cook
Nye Pointe
09.2024 - 10.2025
Hairstylist
June Blossom Studios
01.2020 - 08.2024
Hairstylist
Trios Salon
10.2014 - 12.2019
Assistant Manager
Big Red Resturaunt and Sports Bar
09.2009 - 01.2015
Cosmetology License - Cosmetology
Xenon Hair Academy
High School Diploma -
Sand Creek High School