Kelsea Doughty
Omaha
Summary
Dynamic and adaptable professional eager to leverage strong learning abilities and leadership skills in a challenging role. Committed to contributing to organizational success through innovative problem-solving and collaboration. Proven track record of quickly mastering new concepts and driving team performance. Seeking an opportunity to make a meaningful impact within a forward-thinking company.
Overview
11
11
years of professional experience
Work History
Customer Service
UPullIt
Omaha, NE
04.2016 - 05.2019
- Sell and warranty used car parts
- Update new car inventory daily
- Buy junk vehicles and scrap metals
- Tow truck dispatching for junk car pickups and pricing
- Answering phones for car pricing and parts pricing
Cashier/Customer Service
Max I. Walker
Omaha, NE
09.2012 - 04.2016
- Take in customer clothing
- Customer complaints
- Cashiering
- Inventory on in store clothing
- Customer calls on overdue items
- Provide company quality customer service
- Go over incoming clothing to make sure it was done correctly for customers
Reservation Specialist
Marriott International Reservation Center
Omaha, Nebraska
12.2011 - 05.2012
- Answer phone calls in timely manner and complete in certain duration.
- Book hotel rooms to certain needs and direct to rental car places if needed.
- Handled marriott rewards customers and customer credit accounts
Manager
McDonalds
Omaha, Nebraska
01.2009 - 08.2011
- Display company standard customer service in the restaurant
- Training crew on food safety and customer safety
- Maintain steady schedules for various shift
- Daily cleaning and stocking
- Cash handling for deposits and cash drawers
Cashier
Bakers
Omaha, Ne
01.2008 - 01.2009
- Clean and sanitize work area
- Counting cash drawer at the end of shifts
- Stock check out shelves
Education
High School -
Omaha Burke High School
Omaha, Nebraska01-2011
Medical Office Management
Metropolitan Community College
Omaha, Nebraska03-2026
Skills
- Customer-focused leadership
- Skilled in typing and data entry
- Effective in high-pressure environments
Timeline
Customer Service
UPullIt
04.2016 - 05.2019
Cashier/Customer Service
Max I. Walker
09.2012 - 04.2016
Reservation Specialist
Marriott International Reservation Center
12.2011 - 05.2012
Manager
McDonalds
01.2009 - 08.2011
Cashier
Bakers
01.2008 - 01.2009
High School -
Omaha Burke High School
Medical Office Management
Metropolitan Community College