Kelsey Hackworth

-Managed employees to meet quailty customer service standards.

-Addressed customer questions and concerns regarding products and services.

-Developed and maintained relationships with customers, vendors, and suppliers.

• Motivated and supported employees to maintain low turnover.

-Resolved customer complaints in a timely manner.

-Jumped in to complete various duties during peak periods or employee absences.

-Upheld team productivity.

-Inventory, and movement reports.

-Helped with ordering for the store.

-Helped guide vendors in ordering and displays.

-Display planning.

-Certified food safety manager.

-Certified barista

-Certified barista trainer.

-Certified fork lift driver

-Certified in power equipment (high lift, power jacks)

-Postal (mailing packages)

-Western union (money wiring)

-Processing invoices

- in charge of schedule writing.

-Performed root cause analysis on recurring problems encountered by customers.

Floral

help when needed

-making arrangements.

-processing online orders

-customer service.

-employee reviews.

-running the back room.

Pharmacy

-processing prescriptions and insurance processing.

-entering and filing scripts.

Hippa Certified.

Compliance with selling sufedrine.