Kelsey Kowalski
Omaha
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Activity Coordinator and DSP
Positive Developmental Supports
Omaha
03.2025 - Current
- Organized recreational activities for individuals with developmental disabilities.
- Collaborated with team members to develop tailored activity plans.
- Facilitated group sessions to enhance social skills and community engagement.
- Assisted participants in skill-building exercises to promote independence.
Assistant Store Manager
Blick Art Materials
Omaha
10.2021 - 06.2024
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and product knowledge.
- Oversaw daily cash handling procedures, reconciling discrepancies.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Coordinated visual merchandising to enhance product displays and store layout.
- Maintained store cleanliness and safety standards for a welcoming environment.
Education
High School Diploma -
Mercy High School
Omaha, NE05-2007
Skills
- Activity planning
- Recreational programming
- Group facilitation
- Community engagement
- Skill development
- Event promotion
- Schedule management
- Calendar management
- Budget management
- Time management
- Safety compliance
- Customer service
Timeline
Activity Coordinator and DSP
Positive Developmental Supports
03.2025 - Current
Assistant Store Manager
Blick Art Materials
10.2021 - 06.2024
High School Diploma -
Mercy High School