Kendra Burnett
Merna,NE
Summary
Highly skilled professional with a strong background in animal care and customer service within the pet care industry. Seeking to transition into a new field. Proven ability to handle diverse tasks such as grooming, client communication, and maintaining a clean workspace. Motivated to apply these versatile skills in a new professional setting, ensuring a seamless and positive transition.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Dog Groomer
Broken Bow Kennels
11.2019 - Current
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
Professional Dog Groomer
Positive Approach Dog Training & Daycare
07.2017 - 09.2019
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Cook
Runza
07.2014 - 12.2016
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Assisted in maintaining preparation and service areas in a sanitary condition
Education
Professional Pet Grooming - Dog and Cat Grooming
Maser's Academy of Fine Grooming
Kenmore, Washington05-2017
High School Diploma -
Anselmo-Merna High School
Merna, Nebraska05-2016
Skills
- Excellent attention to detail
- Problem resolution
- Customer service
- Multitasking
- Teamwork and collaboration
- Time management abilities
- Computer proficiency
- Canine breed and health knowledge
Certification
- Professional Dog/Cat Groomer Maser's Academy of Fine Grooming May 2017
Timeline
Professional Dog Groomer
Broken Bow Kennels
11.2019 - Current
Professional Dog Groomer
Positive Approach Dog Training & Daycare
07.2017 - 09.2019
Cook
Runza
07.2014 - 12.2016
- Professional Dog/Cat Groomer Maser's Academy of Fine Grooming May 2017
Professional Pet Grooming - Dog and Cat Grooming
Maser's Academy of Fine Grooming
High School Diploma -
Anselmo-Merna High School
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