Kenneth G. Gustafson
Omaha
Summary
Dedicated warehouse assistant known for strong attention to detail and commitment to safety. Experienced in managing inventory accuracy and driving customer satisfaction through timely order dispatch.
Overview
17
17
years of professional experience
Work History
Warehouse Assistant
DIRECTV
Omaha, NE
11.2010 - Current
- Coordinated inventory management processes to ensure accurate stock levels and reduce discrepancies.
- Operated warehouse equipment, including forklifts and pallet jacks, to facilitate efficient material handling.
- Streamlined order fulfillment procedures, enhancing overall productivity and reducing processing times.
- Conducted regular quality checks on incoming shipments to maintain product integrity and standards.
- Assisted in training new warehouse staff on operational protocols and safety procedures.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Processed required paperwork to expedite handling of shipped and received goods.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Ensured warehouse inventory accuracy by conducting regular stock takes and updating database accordingly.
- Contributed to environmental sustainability by implementing waste reduction and recycling programs in warehouse.
- Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.
- Maintained safe work environment, conducting routine checks and adhering to health and safety guidelines.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Premise Tech
DIRECTV
Omaha, NE
08.2009 - 11.2010
- Installed and maintained satellite communication systems to ensure optimal signal quality.
- Diagnosed and resolved technical issues efficiently, enhancing customer service satisfaction.
- Collaborated with team members to streamline installation processes and reduce turnaround times.
- Trained junior technicians on equipment handling and troubleshooting techniques to improve team performance.
- Conducted regular inspections of equipment to identify potential failures before they impacted service delivery.
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Showcased problem-solving abilities by tackling complex technical challenges and finding innovative solutions to address customer needs.
- Maintained company vehicle and company equipment.
- Installed and configured new devices and system components.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed wiring, cabling and networking hardware on customer premises.
Education
GED -
Elkhorn Senior High
Elkhorn, NESkills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Maintaining workplace safety
- Order picking
- Loading and unloading
- Cleaning and organization
- Forklift operation
- Warehouse safety
Timeline
Warehouse Assistant
DIRECTV
11.2010 - Current
Premise Tech
DIRECTV
08.2009 - 11.2010
GED -
Elkhorn Senior High