Kourtney McClure
Omaha,NE
Summary
Dynamic administrative professional with a proven track record at Home Pride Contractors, Inc., excelling in customer service and data entry. Skilled in optimizing workflows and fostering strong relationships, I enhance team productivity and maintain meticulous records, ensuring accuracy and confidentiality in all tasks.
Overview
7
7
years of professional experience
Work History
Intake Assistant
Fidelity National Financial
03.2022 - Current
- Optimized workflow by maintaining an organized filing system for both physical and electronic documents related to clients' cases.
- Reduced errors in data entry by thoroughly verifying and cross-checking client information.
- Expedited urgent matters by prioritizing high-priority tasks without sacrificing attention to detail on other responsibilities.
- Performed various administrative tasks by filing, copying, and faxing documents.
Administrative Assistant
Home Pride Contractors, Inc
04.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
White Castle Roofing
04.2020 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Leader
Carhartt
11.2018 - 04.2020
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on day to day tasks and assigned duties.
- Oversaw day-to-day activities of four to five employees in a high paced establishment, fostering inspiring atmosphere to optimize employee experiences.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Education
High School Diploma -
Papillion La Vista High School
Papillion, NE05.2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
- Computer proficiency
Timeline
Administrative Assistant
Home Pride Contractors, Inc
04.2024 - Current
Intake Assistant
Fidelity National Financial
03.2022 - Current
Administrative Assistant
White Castle Roofing
04.2020 - 06.2021
Leader
Carhartt
11.2018 - 04.2020
High School Diploma -
Papillion La Vista High School
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