Kristen Gardner
Omaha
Summary
Detail-oriented and personable professional seeking a Medical Receptionist position. Experienced in high-volume customer service, patient-focused care, and team coordination. Skilled at creating organized, welcoming environments while maintaining efficiency and professionalism.
Overview
2
2
years of professional experience
Work History
Server
Walnut Grove Retirement Community
- Provided attentive, compassionate service to elderly residents in a care-focused environment
- Assisted individuals with specific needs, demonstrating patience, empathy, and professionalism
- Built positive relationships with residents, contributing to a welcoming and supportive atmosphere
- Collaborated with team members to ensure smooth and efficient dining operations
Barista Shift Supervisor
Starbucks
2025.10 - 2026.02
- Led shift operations in a fast-paced, high-volume environment, ensuring efficiency and organization
- Coordinated team workflow, delegated tasks, and maintained smooth front-of-house operations
- Handled customer concerns professionally, resolving issues calmly and effectively
- Monitored order flow and adjusted team priorities to maintain timely service
- Supported onboarding and development of new employees through guidance and real-time coaching
- Maintained a clean, organized, and welcoming environment for customers
Barista
Starbucks
2024.05 - 2025.10
- Delivered fast, accurate service in a high-volume environment while maintaining a calm and friendly demeanor
- Managed multiple tasks simultaneously, including order processing, customer interaction, and workflow coordination
- Maintained strong attention to detail when handling customized orders and transactions
- Communicated clearly with team members to ensure smooth daily operations
- Adapted quickly to new systems, procedures, and team environments across multiple locations
Education
High School Diploma -
Metropolitan Community College
Omaha, NE05.2025
Skills
- Customer & Patient Service
- Staff management
- Inventory control and record keeping
- Conflict resolution techniques
- Front Desk Communication
- Scheduling & Organization
- Multitasking in Fast-Paced Environments
- Attention to Detail
- Professional & Compassionate Interaction
- Team Collaboration
- Adaptability
- Problem Solving
Additional Strengths
- Comfortable handling sensitive or personal situations with professionalism
- Quick learner with new systems, technology, and procedures
- Able to remain calm, organized, and efficient under pressure
Timeline
Barista Shift Supervisor
Starbucks
2025.10 - 2026.02
Barista
Starbucks
2024.05 - 2025.10
Server
Walnut Grove Retirement Community
High School Diploma -
Metropolitan Community College