Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Keith

Fremont

Summary

Compassionate and driven professional with over 3 years of leadership experience in fast-paced retail and human services environments. Proven ability to manage teams, resolve conflicts, and maintain high operational standards while delivering exceptional support for all involved. Skilled in staff training, crisis response, administrative coordination, and community engagement. Adept at balancing hands-on service with behind-the-scenes responsibilities, demonstrating flexibility, organization, and strong interpersonal communication. Passionate about fostering inclusive spaces, and empowering others through mentorship and advocacy.

Overview

4
4
years of professional experience

Work History

Assistant Coordinator

Duet
Fremont
05.2024 - Current
  • Provide direct support to individuals while fulfilling additional leadership and operational responsibilities beyond the Direct Support Professional role.
  • Conduct and document annual assessments in compliance with organizational and regulatory standards.
  • Perform weekly medication counts to ensure accuracy and adherence to safety protocols.
  • Train and mentor new Direct Support Professionals (DSPs), including the delivery of person-specific and 206 trainings.
  • Support the Compliance and Operations Coordinators by assisting with documentation, scheduling, and other administrative tasks.
  • Create and maintain weekly activity schedules and staff coverage plans to ensure efficient workflow.
  • Lead and participate in emergency drills (fire, tornado), and routine safety procedures, including water temperature checks.
  • Assist in job coaching individuals supported to promote independence and vocational success.
  • Maintain a high standard of organization, multitasking, and adaptability in a fast-paced environment.
  • Serve as a positive role model by fostering a collaborative and inclusive team atmosphere.
  • Demonstrate flexibility by stepping into various roles and responsibilities based on team and individual needs.

Direct Support Professional

Duet
Fremont
02.2024 - 05.2024
  • Provided individualized support to people served, ensuring care aligned with their person-centered support plans.
  • Accurately completed daily documentation and progress notes in a timely manner to maintain compliance and service tracking.
  • Administered medications and monitored health conditions, promoting wellness and safety.
  • Supported community inclusion by accompanying individuals on outings, and fostering meaningful engagement.
  • Promoted a safe, clean, and inclusive environment, both at home and in the community.
  • Advocated for individuals' rights and needs, while fostering independence and self-determination.
  • Utilized effective de-escalation techniques in accordance with MANDT principles to support emotional regulation and safety.
  • Maintained up-to-date certifications, including CPR/AED, First Aid, Medication Administration, and MANDT training.
  • Collaborated with team members, and worked independently to deliver consistent, compassionate care.
  • Modeled positive behaviors and communication, serving as a trusted role model and support figure.

Shift Supervisor

Starbucks
North Platte
08.2021 - 01.2024
  • Led daily store operations, delegating tasks to baristas to ensure efficiency, drive-thru speed, and a smooth customer experience during peak hours.
  • Trained and mentored new baristas, serving as a role model and resource for skill development and company standards.
  • Resolved employee conflicts and customer complaints professionally, maintaining a positive work environment, and guest satisfaction.
  • Independently managed store operations in the absence of a manager, demonstrating strong leadership and time management.
  • Conducted daily cash counts and midday cash drops; managed weekly tip counting and distribution with accuracy and integrity.
  • Placed inventory orders, received and organized deliveries, and coordinated food and supply donations to local charities.
  • Collaborated with management to plan and lead team meetings, support floor operations, and execute in-store initiatives.
  • Organized and hosted community events, including “Coffee with a Cop,” strengthening local partnerships and brand engagement.

Education

High School Diploma -

North Platte High School
North Platte, NE
05-2014

Skills

  • Leadership and team management
  • Staff training and mentorship
  • Conflict resolution and customer service
  • Operational oversight
  • Cash and inventory management
  • Administrative support and documentation
  • Community engagement
  • Health and safety compliance
  • Adaptability and multitasking
  • Advocacy and support
  • Professional communication

Timeline

Assistant Coordinator

Duet
05.2024 - Current

Direct Support Professional

Duet
02.2024 - 05.2024

Shift Supervisor

Starbucks
08.2021 - 01.2024

High School Diploma -

North Platte High School
Kristy Keith