Compassionate and driven professional with over 3 years of leadership experience in fast-paced retail and human services environments. Proven ability to manage teams, resolve conflicts, and maintain high operational standards while delivering exceptional support for all involved. Skilled in staff training, crisis response, administrative coordination, and community engagement. Adept at balancing hands-on service with behind-the-scenes responsibilities, demonstrating flexibility, organization, and strong interpersonal communication. Passionate about fostering inclusive spaces, and empowering others through mentorship and advocacy.