Kyle Custard
La Vista
Overview
15
15
years of professional experience
Work History
Quality Assurance
Merck Animal Health
Omaha
10.2021 - Current
- Checked finished products for quality assurance purposes.
- Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Collaborated with cross-functional teams to develop strategies for improving product quality.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Developed and implemented compliance policies and procedures.
- Conferred frequently with specialists to stay current on compliance requirements and procedures.
Warehouse Lead
Merck Animal Health
Omaha
07.2017 - 09.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Ensured compliance with all safety regulations in the workplace.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Developed strategies for problem solving and conflict resolution among team members.
Lead Technician
Merck Animal Health
Omaha
07.2014 - 06.2017
- Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
- Trained and supervised warehouse staff, ensuring proper safety procedures were followed.
- Developed efficient processes to improve workflow in the warehouse.
- Participated in annual physical inventories of all products stored in the warehouse.
- Created detailed documentation on all transactions involving inventory or personnel changes in the warehouse.
- Collaborated with transportation companies to arrange cost-effective shipping solutions.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Ensured compliance with company policies and industry regulations.
Warehouse Technician
Merck Animal Health
Omaha
07.2012 - 06.2014
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Traced missing material and shipments through vendor and customer communications.
- Prepared parcels for mailing, including labeling, wrapping and sorting packages according to size and weight.
- Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.
- Coordinated with the logistics team to schedule shipments and optimize delivery processes.
- Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
- Maintained cleanliness of warehouse premises by sweeping floors and removing debris from dock area regularly throughout shift duration.
Warehouse Associate
Merck Animal Health
Omaha
07.2010 - 06.2012
- Maintained accurate records of all incoming and outgoing shipments.
- Staged and sorted multiple types of products for loading.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assisted in packaging and labeling of products for shipment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Communicated effectively with team members on matters related to work assignments.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
Education
Certificate of Completion - Collision Repair
Universal Technical Institute
Houston, TX07-2006
High School Diploma -
Papillion High School
Papillion, NE05-2004
High School Diploma -
Metropolitan Community College
Omaha, NE04-2004
Skills
- Quality assurance
- Regulatory compliance
- Technical documentation
- Inventory management
- Process improvement
- Project management
- Problem solving
- Effective communication
- Data entry
- Safety compliance
- Team collaboration
- Relationship building
- Organization
Affiliations
- Avid Golfer
- Proud parent
- Friendly (most of the time)
Accomplishments
- 1st trumpet in band and orchestra (junior high)
Timeline
Quality Assurance
Merck Animal Health
10.2021 - Current
Warehouse Lead
Merck Animal Health
07.2017 - 09.2021
Lead Technician
Merck Animal Health
07.2014 - 06.2017
Warehouse Technician
Merck Animal Health
07.2012 - 06.2014
Warehouse Associate
Merck Animal Health
07.2010 - 06.2012
Certificate of Completion - Collision Repair
Universal Technical Institute
High School Diploma -
Papillion High School
High School Diploma -
Metropolitan Community College