Laura Hackworth
Lincoln
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Certified Nurse Aide
GrapeTree Medical Staffing
09.2020 - Current
- Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, mobility, and feeding to promote patient well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Trained new staff on best practices for patient care and safety protocols.
- Supported quality of life for patients by engaging in meaningful conversations, therapeutic activities, and providing companionship during free time.
- Prevented pressure ulcers on bedridden patients through regular repositioning, skin assessments, and reporting any concerns to the supervising nurse promptly.
- Reduced risk of injury for both patients and staff members through proper utilization of assistive devices during transfers or exercise routines.
- Aided in the development of individualized care plans by accurately documenting observations on each patient''s condition daily.
- Facilitated patient comfort during personal care tasks such as bathing, grooming, dressing, feeding, and toileting assistance.
- Improved patient satisfaction by providing compassionate and attentive care to patients with various illnesses and disabilities.
- Enhanced patient mobility by assisting with transfers, ambulation, and positioning tasks when needed.
- Maximized privacy during personal care activities by utilizing appropriate drapes or curtains and maintaining a respectful demeanor.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Sales Representative
Schwan's Home Service
09.2018 - 12.2019
- Developed strong customer relationships to enhance product loyalty and repeat sales.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Recorded accurate and efficient records in customer database.
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Collaborated with marketing team on promotional strategies to drive customer engagement and sales growth.
Education
Certified Nurse Aide -
Indian Hills Community College
Ottumwa, IA05-2020
High School Diploma -
Norfolk Sr. High School
Norfolk, NE05-1977
Skills
- Reliable team player
- Patient care
- Vital signs monitoring
- Direct patient care
- HIPAA compliance
- Recording vital signs
- Patient-focused care
- Compassionate
- Dressing assistance
- Patient lifting
- Supporting personal needs
- Safety precautions
- Compassionate caregiver
- Adaptable
- Bedside manner
- Electronic charting
- Documenting behaviors
- Feeding assistance
- Geriatric care
- Maintaining privacy
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Timeline
Certified Nurse Aide
GrapeTree Medical Staffing
09.2020 - Current
Sales Representative
Schwan's Home Service
09.2018 - 12.2019
Certified Nurse Aide -
Indian Hills Community College
High School Diploma -
Norfolk Sr. High School