Laura Krier
Norfolk
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Tradehome Shoes
04.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Photographer
Digital Solutions
08.2022 - Current
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for publication.
- Consulted with multiple clients, mainly school boards, to discuss photography details and schedule shoots across many different states.
- Captured thousands photographs of various grade levels in numerous states.
- Worked 18-hour days alongside creative photographers to enhance our photography detail.
Waitress/Bartender
Big Red Keno
03.2018 - 02.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Trained new staff on proper waitstaff etiquette, including correct tableside manner to handle food/beverage materials safely.
- Communicated with hundreds of people throughout a workday, that including customer phone orders.
Waitress
Black Cow Fat Pig Pub & Steak
01.2014 - 03.2018
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Built strong cliental relations that consisted of 25% of sales, which increased overall food/beverage sales for Black Cow.
Education
BBA - Business Administration And Management
Wayne State College
Wayne, NE05.2025
Associate of Applied Business - Business Administration
Central Community College, Columbus, NE 68601
Columbus, NE05.2023
Associate of Arts - Journalism
Northeast Community College
Norfolk, NE05.2016
High School Diploma -
Norfolk Senior High School
Norfolk, NE12.2013
Skills
- Strong Compositional Skills
- Digital Enhancements
- Critical Thinking
- Customer Experience
- Adaptability and Flexibility
- Idea Development and Brainstorming
- Customer Needs Assessments
- Time Management
- Sales Strategies
- Independence and Innovation
Accomplishments
- Awarded Certificate in Recognition of Academic excellence for the Fall term 2022 at Central Community College,
- Awarded Certificate in Recognition of Academic excellence for the Spring term 2023 at Central Community College.
- Inducted into Phi Theta Kappa Honor Society April, 2023
- Awarded Certificate in Recognition of Academic excellence for the Fall term 2023 at Wayne State Community College.
Timeline
Assistant Store Manager
Tradehome Shoes
04.2023 - Current
Photographer
Digital Solutions
08.2022 - Current
Waitress/Bartender
Big Red Keno
03.2018 - 02.2021
Waitress
Black Cow Fat Pig Pub & Steak
01.2014 - 03.2018
BBA - Business Administration And Management
Wayne State College
Associate of Applied Business - Business Administration
Central Community College, Columbus, NE 68601
Associate of Arts - Journalism
Northeast Community College
High School Diploma -
Norfolk Senior High School
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