Dynamic individual with hands-on experience in finance/accounting possessing a talent for navigating challenges and finding effective solutions. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Known for adaptability, creativity, and results-oriented mindset, committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Transportation Assistant (Full Time GS-6)
Department of Veterans Affairs
08.2023 - Current
Performs work involving consult management, appointment scheduling and admissions scheduling
Collects, compiles, and tracks data and statistical information in support of VTS
Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate
Enters pertinent information into an automated tracking system
Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations
Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program
Coordinates the day-to-day operation of VTS program flow, processes, and functions
Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services
Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs
Budget Analyst (Full Time GS-9)
Offutt Air Force Base
01.2020 - 06.2021
Performs budget formulation work involving review and preparation of annual funding needed for one or more future budget years for assigned, relatively stable organizations, activities, and/or accounts
Performs budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds
Provides advice, assistance, and guidance on budgeting and related information
Conducts analyses, reviews, and special studies of budget and/or related information for assigned programs/organizations
Uses automated budgetary system(s) and computer-generated products in accomplishing budgeting assignments
Interpret financial accounting principles, practices, regulations, policies, and electronic accounting systems
Interpret theories, concepts, principles and practices of budget/financial management sufficient to conduct difficult assignments involving interfaces and inter-relationship between programs, and policies
Coordinate and execute the annual budget
Communicate effectively in a customer service environment with multiple competing deadlines
Budget Technician (Full Time GS-7)
Offutt Air Force Base
02.2019 - 01.2020
Independently performs a variety of complex budgetary, administrative, and statistical functions to support budget formulation
Executes tasks involving budget formulation and execution by compiling resource data from various financial management reports
Performs technical tasks in support of the financial analysis process
Provides advice, assistance and quality customer service on budget information and establishes good working relationships with all employees and co-workers
Performing clerical and technical work in direct support of budget analysis and administration
Assisting with budget consolidation
Maintaining manual and/or automated records of current and historical data to assist in budget development
Uses budgetary systems and computer-generated reports and products to complete work tasks
Full Time
Pentagon Federal Credit Union
11.2017 - 02.2019
Assisted phone operations, branch operations and family members of the decedent via telephone and written correspondence
Prepared formal letters related to member accounts
Ensure all correspondence with internal departments, family members of the decedent as well as state and federal agencies are completed in a timely and accurate manner
Maintained confidentiality of deceased member information, only giving information to authorized parties
Maintain PenFed’s compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed’s compliance program and all policies, procedures, rules and regulations
Consulted with General Counsel on complex estate situations
Disbursed funds to appropriate joint owners, beneficiaries and/or estate executors according to state and federal regulations and within established time parameters
Maintained a log of transactions
Counseled surviving joint owners/beneficiaries on PenFed products and services to ensure they are aware of their entitlement to continued membership
Notified claimants and/or attorneys of the closing of accounts and disbursal of funds; obtains proper documentation, prior to disbursing funds to claimant, i.e
Letters of Administration, for account file
Manage multiple systems with various processing functions and deadlines
Performed account maintenance transactions to pay off outstanding loan balances and disburse funds to appropriate party
Coordinated with staff in the Payments department to ensure direct deposits are handled appropriately and within a timely manner
Full Time Student
09.2015 - 08.2017
Contractor
01.2009 - 01.2010
Provided customer service for military and civilian personnel
Maintained financial records for pay and travel transactions
Maintained accounting records and prepared reports
Accounted for cash, checks, and other negotiable instruments
Processed commitments and obligations, payments, and collections
Computed partial, casual, and emergency payments to deployed personnel
Audits military pay documents for accuracy and completeness
Managed the base leave program and all flight pay issues
Financial Management Technician
02.2004 - 02.2008
Provided customer service for military and civilian personnel
Maintained financial records for pay and travel transactions
Maintained accounting records and prepared reports
Accounted for cash, checks, and other negotiable instruments
Processed commitments and obligations, payments, and collections
Computed partial, casual, and emergency payments to deployed personnel
Audits military pay documents for accuracy and completeness
Managed the base leave program and all flight pay issues
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration