Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Woodward

Omaha

Summary

Dynamic professional with a proven track record at Mid Nebraska Disposal Inc, excelling in problem-solving and time management. Successfully enhanced customer satisfaction through effective communication and efficient workflows as a Supervisor at Woof! Dog Training, demonstrating strong leadership and organizational skills to boost team productivity.

Overview

8
8
years of professional experience

Work History

Front Office Assistant

Mid Nebraska Disposal Inc
11.2021 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and set up services.

Supervisor

Woof! Dog Training
05.2017 - 10.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

North West High School
Grand Island, NE
05-2015

Skills

  • Listening skills
  • File organization
  • Problem-solving skills
  • Time management

Timeline

Front Office Assistant

Mid Nebraska Disposal Inc
11.2021 - Current

Supervisor

Woof! Dog Training
05.2017 - 10.2021

High School Diploma -

North West High School

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Lauren Woodward