Summary
Overview
Work History
Education
Skills
Timeline
Generic

LeAnn Trompke

Harrisburg,NE

Summary

Dynamic Revenue Cycle Specialist with proven expertise in claims processing and insurance verification at Revology. Recognized for enhancing revenue through meticulous billing analysis and fostering a culture of accountability. Strong analytical problem-solving skills combined with excellent communication abilities drive efficient revenue cycle management and timely payment resolutions.

Epic experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Revenue Cycle Specialist

Revology
05.2023 - Current
  • Supported revenue cycle operations by assisting in claims processing and follow-up activities.
  • Learned to analyze billing discrepancies and resolve issues to ensure timely payments.
  • Gained experience with electronic health record systems for accurate patient data management
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Reached out to insurance companies to verify coverage.
  • Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
  • Maintained clear documentation of all activities related to unpaid claims or denied services.

Revenue Cycle Specialist

Meddirev
04.2020 - 05.2023
  • Gained experience with electronic health record systems for accurate patient data management.
  • Increased revenue by identifying and resolving billing errors in a timely manner.
  • Participated in training sessions to develop knowledge of healthcare regulations impacting revenue cycle management.
  • Streamlined the revenue cycle process for improved efficiency and faster payment collection.
  • Developed and maintained up-to-date knowledge of coding standards, contributing to fewer coding errors and denials.
  • Fostered culture of accountability within revenue cycle team, setting clear performance metrics and recognizing achievements.
  • Successfully navigated complex insurance disputes, resulting in recovery of substantial amounts of previously denied claims.
  • Engaged in continuous process improvement, identifying inefficiencies in revenue cycle and proposing practical solutions.
  • Reduced turnaround time for claim submissions, ensuring compliance with healthcare regulations through diligent documentation.
  • Learned to analyze billing discrepancies and resolve issues to ensure timely payments.
  • Supported revenue cycle operations by assisting in claims processing and follow-up activities.
  • Maintained clear documentation of all activities related to unpaid claims or denied services.

Team Leader

Regional West Medical Center
04.2016 - 04.2021
  • Led team to achieve operational targets through effective resource allocation and workflow optimization.
  • Mentored junior staff, fostering skills development and enhancing team performance.
  • Implemented process improvements that increased efficiency and reduced turnaround times.
  • Coordinated cross-functional initiatives to streamline project workflows and enhance communication.
  • Developed training programs for new hires, ensuring adherence to safety protocols and company standards.
  • Oversaw daily operations, maintaining high-quality service levels while managing team dynamics.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Developed and executed training programs that significantly improved team skills and morale.
  • Coordinated schedules across multiple departments to optimize resource allocation and minimize downtime.
  • Developed and maintained detailed records of appointments, meetings, and project timelines for stakeholders.
  • Trained new staff on scheduling processes, ensuring seamless integration into operational workflows.
  • Acted as first point of contact and set appointments for prospective clients.
  • Implemented process improvements that enhanced scheduling accuracy and reduced turnaround time for requests.
  • Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
  • Called customers to coordinate schedules and set appointments.
  • Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
  • Documented calls and appointments using [Software].
  • Enhanced team productivity by creating and maintaining well-organized schedules for multiple departments.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Education

Vet Science

Scottsbluff Sr High
Scottsbluff, NE

Western Nebraska Community
Scottsbluff, NE

Skills

  • Claims review
  • Claims processing proficiency
  • HIPAA compliance
  • Professionalism and ethics
  • Patient registration
  • Insurance verification
  • Medical billing expertise
  • Analytical problem solving
  • Revenue cycle management
  • Insurance collaboration
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Analyzing claims
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Verbal and written communication
  • Decision-making
  • Self motivation
  • Goal setting
  • Professionalism
  • Epic
  • Cerner

Timeline

Revenue Cycle Specialist

Revology
05.2023 - Current

Revenue Cycle Specialist

Meddirev
04.2020 - 05.2023

Team Leader

Regional West Medical Center
04.2016 - 04.2021

Vet Science

Scottsbluff Sr High

Western Nebraska Community

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LeAnn Trompke